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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
Vehicles
4.7
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

May 19, 2021

Andrew is awesome! I was very hesitant and stressed about buying a car. I've only had horrible experiences at car dealerships, but Andrew made it so easy. He is kind, calm, and gives you all of the informati More

by ssrice94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Char, Andrew Jewesak, Judd Starr
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May 26, 2021 -

Hanna Vinfast responded

Dear ssrice94, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Andrew and Judd, and hope you felt like part of the family during your visit! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you will recommend to friends and family as well. We could not ask for nicer feedback and thank you for taking the time to share it! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

May 18, 2021

John was amazing and really helpful. The whole experience was amazing. Blake Lee from finance was amazing and really helpful. Thank you everyone for everything. More

by trvinahanna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, John (the Marine) Luciano
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May 19, 2021 -

Hanna Vinfast responded

Dear trvinahanna, Hearing that you had a 5-STAR car buying experience and found John and Blake to be amazing is the best thing we could hope for! We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only. Sincerely, Your Off Lease Only Customer Care Team - Al

May 18, 2021

I started. Communicating with Blake a few weeks ago. My son and I were searching for an SUV. Blake stayed in contact with me and updated me, he also looked into other locations. I must say that I had a won More

by sandras.adu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Stacey Roberts, John (the Marine) Luciano
Report | Print
May 19, 2021 -

Hanna Vinfast responded

Dear Sandra, Thank you for taking the time to share your comments and feelings about your recent car purchase at Off Lease Only in Bradenton and our valuable team members like Blake and John who go above and beyond to meet our clients’ needs. Thanks also for the 5-star review. It is also great to know that it is an experience you would recommend to friends and family as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. Enjoy your new vehicle. We look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team - Al

May 18, 2021

The staff was friendly and helpful. Good customer service. Good overall experience. Car was delivered after being detailed, but wish it had more has in the tank. Had to go to fill it up right after l More

by Mario Caruso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Roberts
Report | Print
May 19, 2021 -

Hanna Vinfast responded

Dear Maio, Thank you very much for your DealerRater review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your experience with our Bradenton team. We hope you felt like part of the family during your visit! Please know that your concerns about how much gas was in the tank are important to us and we would like to personally address them with you. A member of our Management Team will be reaching out to follow up with you. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Thank you for your business and for choosing Off Lease Only as your used car destination! Sincerely, Your Customer Service Team: Al

May 16, 2021

Thank you Brando for your help on our car shopping experience. I love my new car. Brando was very patient and professional. Kudos to David Wills, manager, and Judd, finance manager, who were both ve More

by Patty F
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Judd Starr, David Wills, Brando Deschamps
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May 24, 2021 -

Hanna Vinfast responded

Dear Patty, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your experience with Brando and our Bradenton team. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your used car destination! Sincerely, Your Customer Service Team: Al

May 16, 2021

Stacy was amazing the plans for the truck I got fit my financial situation she is a great person and you could tell she cares about her customers not just someone who's trying to make money she actually c More

by lee..watkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charnelle , Andrew Jewesak, Stacey Roberts, David Wills
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May 24, 2021 -

Hanna Vinfast responded

Dear Lee, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your experience with Stacey. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Sincerely, Your Off Lease Only Customer Care Team – Al

May 16, 2021

Wow! Can't say enough about this place!! From the moment I walked in I was greeted by a smiling, friendly salesman. He explained the process and helped me choose the perfect vehicle for me! I couldn't be ha More

by MaryB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wills, Blake Lee Vantrees, Jorden Mcpherson
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May 17, 2021 -

Hanna Vinfast responded

Dear MaryB, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is also great to know that Jorden helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. Thank you for being a loyal Off Lease Only customer and choosing Off Lease Only as your used car destination. Sincerely, Your Off Lease Only Customer Care Team – Al

May 17, 2021 -

MaryB responded

Yes indeed! I definitely am a satisfied customer and will tell all my friends and neighbors about the fantastic service I received. Thanks again.

May 15, 2021

Fire 🔥 Edwin and Blake hooked it up. Although there was a delay in finding the keys, Edwin did his due diligence in finding them. got it detailed when I started my application process. Al made sure I got t More

by Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Edwin Pabellon, Alaa (Al) Wahba
Report | Print
May 17, 2021 -

Hanna Vinfast responded

Dear Jose, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your experience with Blake an Al. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Sincerely, Your Off Lease Only Customer Care Team – Al

May 15, 2021

This is a place with friendly people. The process was really easy, lots to choose from and a no pressure atmosphere. We love our car. More

by Repairs129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Roberts, Brando Deschamps
Report | Print
May 21, 2021 -

Hanna Vinfast responded

Dear Repairs129, Hearing that you had a 5-STAR car buying experience and found our Bradenton staff to be very friendly is the best thing we could hope for! We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only as your used car destination! Sincerely, Your Off Lease Only Customer Care Team - Al

May 15, 2021

I have had MANY bad experiences while shopping for a car, but with Blake K I felt comfortable and excited about the process. He really led me through the process with a friendly attitude and no pressure. I a More

by Magela F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Blake Lee Vantrees
Report | Print
May 17, 2021 -

Hanna Vinfast responded

Dear Magela, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our new Bradenton location. We rely heavily on your valuable feedback for quality control. We are happy to know that your car buying experience with Blake was so positive, and so much better than what you have experienced in the past. Thank you for his 5-star rating! However, we are concerned about the 1-star rating given to Blake Vantrees. We would like more information about your experience in finance and understand how we failed you. A member of our Management Team will be reaching out to you to follow up with you and address your concerns and any questions you might have. If, for any reason, they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing your concerns and assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

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