Hanna Imports
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 923 reviews
Great customer service I am pleased with the customer care thus far at Hanna Imports. Steve Smith was first to reach out to me after I sent in an online inquiry. We set an I am pleased with the customer care thus far at Hanna Imports. Steve Smith was first to reach out to me after I sent in an online inquiry. We set an appointment time and he was there to meet me at the door. He was friendly and not at all pushy. After I brought the car home there were a few small details that needed attention and Steve has been great following up! Ken Massenburg in finance was AWESOME!! We had such a great time chatting as we filled out that endless paperwork that comes with buying a car!! The only thing I would recommend to make my experience better would be to have a good detailing crew present on a busy Saturday so I don’t have to bring it back at a later date. My experience was extremely positive and I will happily recommend Hanna Imports to anyone in the market for a used car!! More
Nice guys to work with I was greeted when I walked in the show room. Chris is a cool guy to work with. Once we picked our vehicle after the test drive, we wanted to fix fe I was greeted when I walked in the show room. Chris is a cool guy to work with. Once we picked our vehicle after the test drive, we wanted to fix few items before delivery. Chris and his manager Alex worked with me on fixing the items and went above and beyond to make sure we are fully satisfied with the fixes. After the delivery we found an issue and I informed Chris. He took it to his manager Alex and resolved the issue to my satisfaction. We are one happy customer. We would like to thank Chris and his team! More
Good buying experience Dealt with Corwin throughout my whole process when buying a new vehicle here at Hanna Imports. He was very helpful and knowledable. Would recommend th Dealt with Corwin throughout my whole process when buying a new vehicle here at Hanna Imports. He was very helpful and knowledable. Would recommend this place to others. More
Great experience with Emmett and Hanna Imports Purchased an Infiniti and have nothing but good things to say. Emmett made things quick and simple and I would highly recommend Hanna Imports. Thanks Purchased an Infiniti and have nothing but good things to say. Emmett made things quick and simple and I would highly recommend Hanna Imports. Thanks More
Friendly staff & easy to work with Chris & the other staff have been great to work with! Super friendly & accommodating, giving me good advice & gave me time to decide what was best for Chris & the other staff have been great to work with! Super friendly & accommodating, giving me good advice & gave me time to decide what was best for me. More
Quick, easy process Joe was great, very helpful made sure I was happy. Ken made sure I got through my financing in a snap very impressed with the level of service and ca Joe was great, very helpful made sure I was happy. Ken made sure I got through my financing in a snap very impressed with the level of service and care they took to ensure I got in my new car. Thanks Hanna More
New car Bryanna was so patient during the process. Even though my financial institution messed up my loan, she stayed past the closing to make sure i was happ Bryanna was so patient during the process. Even though my financial institution messed up my loan, she stayed past the closing to make sure i was happy with my purchase. What put her over the top is that she remembered my daughter's name when i returned to get some belongings out of my trade in vehicle. Thanks Bryanna!! More
Great experience Great customer service. Great price on a great car. Josh in sales was super friendly and helpful. Best price I could find in the area Great customer service. Great price on a great car. Josh in sales was super friendly and helpful. Best price I could find in the area More
Ask for Bobby We had a good experience using Hannah. Bobby was our sales rep. He was honest and transparent. Also, he is an army veteran, so instantly gained our re We had a good experience using Hannah. Bobby was our sales rep. He was honest and transparent. Also, he is an army veteran, so instantly gained our respect. They do hold up to their end of the bargain, and they proactively called me for the repairs we negotiated. They actually replaced the brakes instead of repairing them, which I thought said a lot. I did have to detail the car to get a cologne/smoke smell out, but the vehicle is reliable and in perfect shape otherwise. They normally detail all smells out with a third party, but I think mine was just over looked. That’s what you gamble when buying a used car. Also, service team was so great. I’d be tempted to use them over the Jeep dealership based on my experience with them. More
Great Experience! We went to Hanna Imports to find a car for my daughter. Chris Lord greeted us upon arrival and after a brief conversation, he showed us a few cars in We went to Hanna Imports to find a car for my daughter. Chris Lord greeted us upon arrival and after a brief conversation, he showed us a few cars in our price range. At no point was he pushy or hovering over us. We found the car (SUV) we wanted, in our price range and mileage. They offered some financing options (we ended up paying cash). I really liked that the price listed on the sticker was the true price (no haggling) and that they provide a 12 month/12,000 mle warranty with every car purchased. (Very important when purchasing a used car.) All in all it was a very pleasant experience and I definitely would consider purchasing another car from Hanna imports. Thank you Chris! More