Hanna Imports
Raleigh, NC
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Awesome great place to go. they were not trying to up-sell - generally concerned with finding me what i needed and took the time to help me get there! great place to go. they were not trying to up-sell - generally concerned with finding me what i needed and took the time to help me get there! More
Good for me So my experience may be diffrent than others.ill list short versions of pros/ cons at the end. I did my research on the vehicles I knew I wanted to lo So my experience may be diffrent than others.ill list short versions of pros/ cons at the end. I did my research on the vehicles I knew I wanted to look at, tested them, found what I wanted, then searched the web for the best match/price. In doing so I found Hanna imports. Initially upon my request I quickly received emails for confirmation. Then I called and spoke with Becky, she was my main contact prior to going there a few days. She seemed very friendly and professional, she’s a great addition to the team. Upon going there I had the idea it was going to be a “hate it and leave, or be happy and buy” attitude. So there was no shopping or trying to decide situations. Teddy was our salesman, he’s a awesome guy, also nice and professional. I was very thorough with my inspection. Probably took a half hour just inspecting the engine housing and under the car. He didn’t rush me or anything. Then we bought the car. Cons: communications had a lot of issues to me. The vehicle I purchased had many options- however until getting there I wasn’t sure what exactly, using about 4 diffrent sources, they all said diffrent things. One in specific was “does not come with cross rails”.....well it came with cross rails. And many other issues. This may also fall in with communication, but also this vehicle had a not perfect carfax review. I had assumptions of this already due to it being “to good to be true”, one of the descriptions even said how it was “below kbb value” which I knew was a flag. Companies don’t not make money when they can. However I was not told about this detail until I physically got there. The guy who did the final paper work. I won’t say he was a major con, he was friendly enough and all. I just had a few issues myself and that part of the experience was below par compared to other experiences. 1) he was unable to register my vehicle in my home state, in fact he seemed entirely surprised by this and immediately didn’t even try and told me I would need to. Last 8 yrs with 3 other vehicles in 3 other states I have not had this issue. Also in the paper work I was told to initial saying “I agreed to ____” which I didn’t, and didn’t initial, and either he didn’t notice, didn’t ask about it,or didn’t care. I don’t know, don’t think it matters a lot. Loan request: the interest amount was way high to me, I ended up calling my bank to get a loan and the interest rate was almost literally half what the offered. Pros: very friendly and knowledgeable staff Great car prices. Large selections After the test drive upon agreeing to buy Teddy filled up and had the car detailed!!!! This is a amazing first for me and admittingly is what helped give the additional 3rd star. Summary: if you know your stuff, or are willing to get it inspected, this is a great place to buy from if you don’t expect 100% brand new. Which for me was fantastic. But you may want to be cautious getting a loan! Hope this helps some one. If you go, ask for Becky or Teddy! More
Great Eventhough we were about to leave the dealership because when we got there noone attempted to assist us in any way, Mr. Dilorenzo came from all the wa Eventhough we were about to leave the dealership because when we got there noone attempted to assist us in any way, Mr. Dilorenzo came from all the way in the back and gave us great assistance in everything from greeting us at the door to handing us over the keys to a great car. All his help was greatly appreciated!! More
Good Price, Great Service Everything went pretty smooth working with Teddy and Ken. Price was fair and the whole process with test drive, financing, etc took about 3 hours. I r Everything went pretty smooth working with Teddy and Ken. Price was fair and the whole process with test drive, financing, etc took about 3 hours. I recommend working with both Teddy (Sales) and Ken (Finance Manager). More
Awesome deal When I came in they were really nice they help me with all my questions and the process is really The salesman was really really good Thanks for When I came in they were really nice they help me with all my questions and the process is really The salesman was really really good Thanks for everything More
The best experience I’ve ever had buying a car! My experience was great from the minute we called to verify that the car we saw on their website was still there, to the minute we drove off the lot w My experience was great from the minute we called to verify that the car we saw on their website was still there, to the minute we drove off the lot with it. Everyone was so incredibly friendly, helpful and knowledgeable. Special thanks to Carlos, Joe and Alex for making what’s normally an overwhelming experience, hassle and stress free. They all went out of their way to make sure I was given a fair price for my trade in and was able to get the car I’ve always wanted. I would definitely recommend them to anyone who’s looking for a new car! More
I need a car now I needed a car quickly for my work had it picked out and was able to work with Joe in not only securing the car but in working and waiting for me In g I needed a car quickly for my work had it picked out and was able to work with Joe in not only securing the car but in working and waiting for me In getting my financing. Due to delays regarding financing I opted to go with their financing and was very happy with the timeliness and of course the car. They had a Tesla in the showroom which my wife is interested in and more likely will come back. Thanks Joe for all your help More
Excellent in customer service and overall dealer experience We have purchased two vehicles from Hanna Imports and have had a wonderful experience in all facets of their operation. From the excellent low pressur We have purchased two vehicles from Hanna Imports and have had a wonderful experience in all facets of their operation. From the excellent low pressure buying experience to their service department being terrific to work with in scheduling follow up appointments to get the vehicle in for minor repairs. We will continue to buy vehicles in the future from this dealership. Thank you More
Awesome staff!!! We loved working with the staff at Hanna Imports. They aren’t the pushy type. We won’t be buying from anywhere else. Bobby is the best! We loved working with the staff at Hanna Imports. They aren’t the pushy type. We won’t be buying from anywhere else. Bobby is the best! More
The best 🤗🤗🤗🤗 Can't say enough about Bobby... Such a good guy... 5🌟🌟🌟🌟🌟..! Always a good experience with him... Hannah Imports are the best hands down... Good Can't say enough about Bobby... Such a good guy... 5🌟🌟🌟🌟🌟..! Always a good experience with him... Hannah Imports are the best hands down... Good cars and reasonable prices'... Trust me u will drive off with a car... More