Hanna Imports

Great Car-Buying Experience, But Get There Fast! I visited a different dealership last Saturday and was not impressed. Even though I had driven 2 hours to get there, I walked on the deal anyway. I visited a different dealership last Saturday and was not impressed. Even though I had driven 2 hours to get there, I walked on the deal anyway. Sunday I scoured the internet figuring out what I wanted and who had it. Around 1am Monday morning I had picked out a V6 Passat at Hanna Imports and sent them messages to schedule a test drive for Monday afternoon. First thing in the morning I was scheduled. I showed up early and had a look at the car. When I walked up to the office I was greeted warmly and set up with Gil Parson as my sales guy. He had an enthusiasm for the car and for cars of that type in general so we hit it off great. After the test drive while my trade was being evaluated (they offered me more for it than anyone else) someone else came by to look at the car and was sad to learn I had gotten there first! Gil offered to go over the CarFax with me and we found that some bumper damage had been repaired at a VW dealership. No problem. I was surprised when they stuck to their internet pricing because that never seems to happen! And a free 12-month warranty to boot! I asked for a detailed breakdown and found they had a dealer credit program that pays $5,000 on top of what the insurance company totals the car out to be if it ever gets totaled! I didn’t opt for that though, because I tend to go where the cars I want are, and they had no problem with me declining it. They were also able to work with my own bank for financing, so you military types have no fear, they work with USAA! They then took the car I was buying and put a full tank of premium gas in it for me, and then had it detailed for me! This is after 7pm on a weekday. Once the deal was done and it was time to hand over my trade I was assisted by Gil in moving my plates and any other items from my old car that I could use on the new one, and then he moved the old car up under the lights by the building so I could park the new one next to it and he took my picture for me to post my purchase on Facebook! He stayed super late to make sure I was taken care of, and I got a great car from great people at a GREAT price! I’d recommend them to anyone... but make sure you get there fast to get the car you want! More

2013 Cadillac SRX Luxury I found my car through CapOne AutoNavigator website and went into the dealership and followed the process exactly the way I was instructed and got the I found my car through CapOne AutoNavigator website and went into the dealership and followed the process exactly the way I was instructed and got the car. I purchased a Cadillac SRX Luxury from Hanna Imports, Emmett Austegard was great to work with and I would absolutely do it all over again. If you would like a great car at a great price, with great customer service, go and ask for Emmett. More

PURCHASE OF 2018 LEXUS LS500 Overall good experience. Was on time to pick us up at the airport, everyone was friendly and courteous, the paperwork was completed reasonably fast a Overall good experience. Was on time to pick us up at the airport, everyone was friendly and courteous, the paperwork was completed reasonably fast and they filled up the car with gas. More

Great service I came with my son to find him his first car and Steve greeted us very professionally. He made us feel very comfortable. Steve went above and beyond c I came with my son to find him his first car and Steve greeted us very professionally. He made us feel very comfortable. Steve went above and beyond compared to other salesman I’ve worked with in the past. He was very knowledgeable. He answered all questions we had so that would understand the process. He treated us so kindly. I/We would recommend Steve to anyone. He truly loves what he does and wants to gain the trust of his customers and he did just that. My daughter will be in the market for her first car soon and we will definitely come to Hanna Imports and get Steve to help us. He truly helped to get my son the best deal. Thanks Steve for all your help... me and my family will forever be grateful for your help. More

Life Changing Hanna Imports went over and beyond to help me achieve my dream of my first car. I had issues i had to scrape over and they worked with me every step o Hanna Imports went over and beyond to help me achieve my dream of my first car. I had issues i had to scrape over and they worked with me every step of the way. More

Great Car Buying Experience My car buying experience was great overall. My salesman Joey communicated with me throughout the week. He knew I was an out of state buyer, and did no My car buying experience was great overall. My salesman Joey communicated with me throughout the week. He knew I was an out of state buyer, and did not waste any of my time. I test drove the vehicle, and was in/out of the dealership in approximately 1 hour. I am very pleased with my purchase. More

Straight forward, Low Pressure Purchased a used car found through auto trader. Bobby was responsive and helpful in setting up an test drive & meeting. The price was very fair / si Purchased a used car found through auto trader. Bobby was responsive and helpful in setting up an test drive & meeting. The price was very fair / similar to other online estimates. The car was as described in the advertisement, and Bobby was helpful in pointing out some of the minor cosmetic issues from previous use. All of the numbers / fees were up front and clearly communicated both on the website and in person. Would recommend for future business. perfect 5/7 More

Buying a truck for the first rime. The sale agent did a superb job by explaining everything we needed to know about the truck.. and he answered all the questions we had. He made us feel The sale agent did a superb job by explaining everything we needed to know about the truck.. and he answered all the questions we had. He made us feel comfortable about our decision to buy a truck. He has great customer service skills. Hes a people person which was great. We would recommend this dealership to all our friends. Thanks hanna imports for an awesome experience. More

Car shopping experience Very pleased with selection of car , staff helpful. Excellent Customer service, cars are up to date over all great satisfaction. Recommend everyone Very pleased with selection of car , staff helpful. Excellent Customer service, cars are up to date over all great satisfaction. Recommend everyone to check out this place! More

Best used car buying experience Went to Hanna Imports, met Steve Smith. Steve was great, answered our questions, showed us the car. The car was low mileage and below the KBB. price. Went to Hanna Imports, met Steve Smith. Steve was great, answered our questions, showed us the car. The car was low mileage and below the KBB. price. We bought the car. Steve was honest and professional. I highly recommend Steve. Mike O’Dell More