Hanna Imports
Raleigh, NC
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No pressure This is my second time purchasing a vehicle from Hanna Imports. Because of my experience the first time I purchased, I came back to find another vehic This is my second time purchasing a vehicle from Hanna Imports. Because of my experience the first time I purchased, I came back to find another vehicle I wanted. The salesman was knowledgeable and patient with me as I test drove the vehicles I wanted to drive. Once I chose the vehicle i wanted, they made the buying process really smooth. I would always recommend Hanna Imports to anyone in the market for a used vehicle. More
Beware of Extended Warranty Do not purchase the extended warranty from this dealership. They say you can cancel anytime with full refund. I cancelled my extended warranty within Do not purchase the extended warranty from this dealership. They say you can cancel anytime with full refund. I cancelled my extended warranty within 30 days and they claim it would take 6-8 weeks to process. Still waiting after 12 weeks. Nothing but the runaround for last 4 weeks. Preparing to go to Small Claims Court. More
Car buying experience My dealer was very patient with me while I looked at multiple jeeps and took multiple test drives. Was very friendly and made my car buying experience My dealer was very patient with me while I looked at multiple jeeps and took multiple test drives. Was very friendly and made my car buying experience as enjoyable as possible. Thank you! More
Amazing service Andrew A. Was hands down amazing! He was very helpful in the car buying process and made it a breeze. The level of customer service offered from him w Andrew A. Was hands down amazing! He was very helpful in the car buying process and made it a breeze. The level of customer service offered from him was beyond awesome! He made me really comfortable and confident in my decision. I would highly recommend this dealership along with Andrew to anyone looking to purchase a vehicle. The selection and prices are also a plus! More
A Pleasant Car Shopping Experience My coworker recommended Hanna Imports to me as a no hassle place to look for a car. I'm glad she did since the staff were very cordial and my sales re My coworker recommended Hanna Imports to me as a no hassle place to look for a car. I'm glad she did since the staff were very cordial and my sales rep, Steve, was extremely helpful, transparent, and attentive. Their workplace culture is not like that of other dealerships I visited—they didn’t waste my time trying to sell me a vehicle other than the one I’d asked to see and they weren’t pushy. All in all, it was refreshing to work with such kind and considerate folks. More
2016 Ram BigHorn Amazing people. I saw the listing online, called had an offsite appraisal and numbers worked out before I went to Raleigh. I was there a total of two Amazing people. I saw the listing online, called had an offsite appraisal and numbers worked out before I went to Raleigh. I was there a total of two hours and had amazing help from Craig, Bobby and Kenneth. I will defenitly be a repeat customer. More
Low pressure, patient, knowledgeable. My search includes a vast variety of vehicles and I'm in no rush to purchase - I'm not the ideal visitor for a money driven salesman. Gil clearly sets My search includes a vast variety of vehicles and I'm in no rush to purchase - I'm not the ideal visitor for a money driven salesman. Gil clearly sets himself apart from that crowd as a customer service driven guy. He knew my situation, but was nonetheless patient and enthusiastic to pull several cars for me to test drive. His combination of knowledge and service was crucial to helping me narow my search down to just a few vehicles. I didn't buy a vehicle today, but when I do I hope it can be from Gil at Hanna Imports. More
Great experience with no sales pressure The sales team does not work on commission so there is no pressured sales tactics, no feeling of being rushed or swarmed in the parking lot. David kne The sales team does not work on commission so there is no pressured sales tactics, no feeling of being rushed or swarmed in the parking lot. David knew the vehicle, was pleasant and courteous, and the initial paperwork drill was reasonably quick. I'm glad we went on a weekday. Avoid Saturday shopping as they were swamped with prospective buyers which delayed our final car detailing. Overall a positive experience for someone who detests car shopping. More
Great people, great experience Great dealership, super friendly employees who want to make sure you have 5 star experience. The Jeep we came to look at was immaculate and had been d Great dealership, super friendly employees who want to make sure you have 5 star experience. The Jeep we came to look at was immaculate and had been detailed twice. All around great experience. More
Amazing experience 10/10 Emmett was very nice and respectful! I had an amazing experience over all they did everything to help me out! I would totally recommend him to my fami Emmett was very nice and respectful! I had an amazing experience over all they did everything to help me out! I would totally recommend him to my family and friends! More