Hanna Imports
Raleigh, NC
Filter Reviews by Keyword
By Type
Showing 923 reviews
Liars, dishonest 2 weeks back I visited their store to test drive 2015 Honda Civic EXL car. Their salesman Taraja was very good with respect to showing the car and tes 2 weeks back I visited their store to test drive 2015 Honda Civic EXL car. Their salesman Taraja was very good with respect to showing the car and test drive. When it came for financing, his manager came to me talked about it. They ran my credit and brought a couple of fake scores and also disapproval confirmation from certain banks. Everything they brought seems to be fake because I knew my credit scores as I had got that ran with a bank 2 days back. They portrayed as if I had very bad credit and were trying to convince me to take their financing. He showed some bank has given me an approval for the loan with 9% APR. I said I will check with other banks and get back to you guys. But then the manager's manager came and was trying to convince for their financing saying that they will beat the APR of other banks for my score and all. I said I need some time and came back. After coming back home, when I checked the numbers, APR wasn't 9%, it was turning out to be 21% and I was almost paying 4 grand extra for the car than the listed price. I was literally shocked here. Finally, I thought of financing with the other banks and got all set from it. I was ready with the check and auto insurance to sign the deal the next day. I even signed a couple of forms and the manager gave a form to sign which disclosed "Auction announced structural damage". I initially thought he might have confused with the other car because this car was having clean carfax. I made sure again if that structural damage was for this car and he said yes and asked me to sign. I was totally distressed when he said so. I was wondering why these people didn't disclose this information in the first place when I test drove. He said even small dents and scratches do contribute to structural damage! and also he was hiding where exactly that structural damage had happened. At that point, I totally lost interest in that vehicle and backed out from the deal. Beware of this dealer. They are liars and dishonest. Never authorize them to run your credit. They will definitely portray it wrongly to lure you for their finance. More
Easy and no pressure. David and Brandon were very helpful in answering any questions we had. They both went out of their way to assist us throughout the process. I never on David and Brandon were very helpful in answering any questions we had. They both went out of their way to assist us throughout the process. I never once felt pressured and the entire experience was pleasant! More
Car buying experience I had a great experience with hannaimports, the sales person was very knowledgeable in the car he was showing me, I appreciated that. Great place. I had a great experience with hannaimports, the sales person was very knowledgeable in the car he was showing me, I appreciated that. Great place. More
Great experience at Hanna Imports! Taraja was very helpful and transparent. The customer service was phenomenal. T- was easy to work with and seemed like he had been working at the deal Taraja was very helpful and transparent. The customer service was phenomenal. T- was easy to work with and seemed like he had been working at the dealership for 30 years. Bobby made the financial side quick and painless. He was helpful with explaining each step. Highly recommend Hanna Imports. More
Great experience I had a great experience with my dealer. Very well educated on information that was given. He was pleasant and easy to talk to. Jordan is awesome I had a great experience with my dealer. Very well educated on information that was given. He was pleasant and easy to talk to. Jordan is awesome More
Smooth transaction. Nick was great to work with. He wasn’t pushy and let me make my own decisions but made sure I was fully informed. Would recommend others to Nick. Nick was great to work with. He wasn’t pushy and let me make my own decisions but made sure I was fully informed. Would recommend others to Nick. More
Great Service Dealer was great, straight to the point. Saleman very good ask for him, will work with you to get a great deal. Great Service. Happy Customer! Dealer was great, straight to the point. Saleman very good ask for him, will work with you to get a great deal. Great Service. Happy Customer! More
Outstanding From the moment I walked in David's service was great he is outstanding and would recommend him to anyone buying a car just great From the moment I walked in David's service was great he is outstanding and would recommend him to anyone buying a car just great More
PHILIPPE WITH 5 STAR HOSPITALITY & SERVICE Philippe has been truly unbelievable in regards to making the deal happen! I had to jump through about 30 hurdles and time constraints to make it happ Philippe has been truly unbelievable in regards to making the deal happen! I had to jump through about 30 hurdles and time constraints to make it happen and he assisted with true professionalism every step of the way. I would recommend Philippe in any faucet of business. Thank you so much. More
Pricing was below average but wait: beware of the charges The whole buying experience will get you into paying for things that you either don’t need or won’t be able to use. On the brighter side, you will lea The whole buying experience will get you into paying for things that you either don’t need or won’t be able to use. On the brighter side, you will learn all the classic techniques of how sales guy make you buy things that you will regret. In short, if you already eye on a car you like, make sure you don’t rush in and ask for the calculation of these charges: doc fee ($695), kahu gps tracker ($499) & service contract (~3k) from Motortech, your financing rate and the spread. Also be prepared for techniques that will mess up your rationality such as long wait for documents, excessively cold room. Remember: test drive is easy and quick, but owning a car is far from that. Note: Still in the process to cancel those charges with the dealer and receiving: “the people who prepare your paper work is busy” and “please leave a voicemail and we call you back”. More