Hanna Imports

Great experience! We showed up to test drive a specific vehicle and were helped immediately. The test drive went well. Our salesman Jake was knowledgeable and pleasant. We showed up to test drive a specific vehicle and were helped immediately. The test drive went well. Our salesman Jake was knowledgeable and pleasant. We decided to purchase the vehicle and the paperwork process was smooth and quick. More

Good price, overnight test drive and great trade in value Sales person was polite and knows lot about cars. He offered me overnight test drive and trade in price greater than CarMax. I’ ll definitely recomm Sales person was polite and knows lot about cars. He offered me overnight test drive and trade in price greater than CarMax. I’ ll definitely recommend him to my friends More

Easy Process David Taveras is one of the most forthright and sincere salespeople I’ve ever me. He represented me to the fullest in the financing stage. David Taveras is one of the most forthright and sincere salespeople I’ve ever me. He represented me to the fullest in the financing stage. More

Very Professional, And Very patient. My wife and I had a very pleasant experience at the dealership and our Salesperson was Great and understanding with our requests, And was very accommo My wife and I had a very pleasant experience at the dealership and our Salesperson was Great and understanding with our requests, And was very accommodating, We looked at two different vehicles and settled on one that my wife really liked, Philip was Awesome and took time with our time frame and he put us in a vehicle without any problems. More

I'm disappointed I purchased a 2018 Volkswagen Atlas from this dealer. While the deal was amazing and my salesperson was wonderful, everything outside of that was terr I purchased a 2018 Volkswagen Atlas from this dealer. While the deal was amazing and my salesperson was wonderful, everything outside of that was terrible. I had an appointment and there was confusion about which car, when I looked at it it was filthy. I asked if they were going to clean it and I was assured they would. Fast forward to signing the papers. I had to wait for the car to be cleaned and wiper fluid added. Why wasn't this done during the 40 minutes I waited for finance so I could sign for the car. After they did all that I got in the car and it was still filthy. White spots on the black leather as large as day. And I didn't have a full tank of car when we left. Had we not already been there for over 4 hours I would have complained but I just went home and cleaned it myself. More

Very good experience with one caveat We worked with a very good salesman, Nick. He was very attentive and did not at any time apply any pressure. The car was as described and they disclos We worked with a very good salesman, Nick. He was very attentive and did not at any time apply any pressure. The car was as described and they disclosed that it had been in a minor accident in the past that did not affect the current condition of the car. The only negative I have is the dealer fee ($700) and an extra charge ($400) that were tacked on at the time of purchase. This brought the total cost of the car, with taxes, tag, title, etc. to around $1800 above the asking price for the car. I certainly understand the basic additions necessary but the dealer fee seemed high. Also, the $400 charge was for a GPS device they install to help against car theft. The dealer certainly has the prerogative to do this but I didn't ask for this device and didn't feel like I should have to pay for it. They knocked $300 off but I still paid $100 for the device plus the $700 doc fee. More

Salesperson Great! Hidden Costs and Pushy Closer Not So Much Nick was very helpful and answered every question I had. I felt like he really cared and listened to my concerns. Would have given 5 stars until I got Nick was very helpful and answered every question I had. I felt like he really cared and listened to my concerns. Would have given 5 stars until I got to the actual purchase part of it. The individual that completed the sale, can't remember his name, was very pushy and would not take no for an answer for the add-on warranty and some other things. He finally did. One thing I did not care for at all was the fact that they put a tracking device on the car and charge you for it, apparently all of their cars get them installed as soon as they hit the lot. I had to basically beg the guy who finalized the purchase to remove it from the car and the loan. He was very persistent about me having it and finally took it off the loan and supposedly had it removed from the car (I hope). Overall, Nick gets 5 stars The guy who closed the loan sucked! More

Very Comfortable and Successful experience!!!!! Thank you so much for everything. I absolutely loveeeeee my car and you 3 made sure my day went perfect!!!! Thank you, Taraja, Kenneth, and Jaheim!! Thank you so much for everything. I absolutely loveeeeee my car and you 3 made sure my day went perfect!!!! Thank you, Taraja, Kenneth, and Jaheim!! More

Great customer service T was a pleasure to work with and I enjoyed my first time buyers experience. I went in with a car in mind and bought the car with no hassle. Good job T was a pleasure to work with and I enjoyed my first time buyers experience. I went in with a car in mind and bought the car with no hassle. Good job T! More

Liars, dishonest 2 weeks back I visited their store to test drive 2015 Honda Civic EXL car. Their salesman Taraja was very good with respect to showing the car and tes 2 weeks back I visited their store to test drive 2015 Honda Civic EXL car. Their salesman Taraja was very good with respect to showing the car and test drive. When it came for financing, his manager came to me talked about it. They ran my credit and brought a couple of fake scores and also disapproval confirmation from certain banks. Everything they brought seems to be fake because I knew my credit scores as I had got that ran with a bank 2 days back. They portrayed as if I had very bad credit and were trying to convince me to take their financing. He showed some bank has given me an approval for the loan with 9% APR. I said I will check with other banks and get back to you guys. But then the manager's manager came and was trying to convince for their financing saying that they will beat the APR of other banks for my score and all. I said I need some time and came back. After coming back home, when I checked the numbers, APR wasn't 9%, it was turning out to be 21% and I was almost paying 4 grand extra for the car than the listed price. I was literally shocked here. Finally, I thought of financing with the other banks and got all set from it. I was ready with the check and auto insurance to sign the deal the next day. I even signed a couple of forms and the manager gave a form to sign which disclosed "Auction announced structural damage". I initially thought he might have confused with the other car because this car was having clean carfax. I made sure again if that structural damage was for this car and he said yes and asked me to sign. I was totally distressed when he said so. I was wondering why these people didn't disclose this information in the first place when I test drove. He said even small dents and scratches do contribute to structural damage! and also he was hiding where exactly that structural damage had happened. At that point, I totally lost interest in that vehicle and backed out from the deal. Beware of this dealer. They are liars and dishonest. Never authorize them to run your credit. They will definitely portray it wrongly to lure you for their finance. More