Hanna Imports
Raleigh, NC
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Awesome is an understatement Before we even came in the door, Taraja greeted us and wasn’t overbearing or clingy like many other salespersons. He allowed us to ask questions and Before we even came in the door, Taraja greeted us and wasn’t overbearing or clingy like many other salespersons. He allowed us to ask questions and made sure we had all the information all while being laid back and cool. Our initial agenda was to test drive 1 vehicle and potentially buy it... that has turned into us buying 2 vehicles from him. He has made this experience a non stressful, amazing experience. I appreciate that! Brandon also made this experience a non stressful one because he was to the point and very friendly about it. Awesome gentlemen to work with and I will definitely recommend this dealership and Taraja to anyone looking for a top notch vehicle buying experience! More
I'm disappointed I purchased a 2018 Volkswagen Atlas from this dealer. While the deal was amazing and my salesperson was wonderful, everything outside of that was terr I purchased a 2018 Volkswagen Atlas from this dealer. While the deal was amazing and my salesperson was wonderful, everything outside of that was terrible. I had an appointment and there was confusion about which car, when I looked at it it was filthy. I asked if they were going to clean it and I was assured they would. Fast forward to signing the papers. I had to wait for the car to be cleaned and wiper fluid added. Why wasn't this done during the 40 minutes I waited for finance so I could sign for the car. After they did all that I got in the car and it was still filthy. White spots on the black leather as large as day. And I didn't have a full tank of car when we left. Had we not already been there for over 4 hours I would have complained but I just went home and cleaned it myself. More
Great experience! We showed up to test drive a specific vehicle and were helped immediately. The test drive went well. Our salesman Jake was knowledgeable and pleasant. We showed up to test drive a specific vehicle and were helped immediately. The test drive went well. Our salesman Jake was knowledgeable and pleasant. We decided to purchase the vehicle and the paperwork process was smooth and quick. More
Good price, overnight test drive and great trade in value Sales person was polite and knows lot about cars. He offered me overnight test drive and trade in price greater than CarMax. I’ ll definitely recomm Sales person was polite and knows lot about cars. He offered me overnight test drive and trade in price greater than CarMax. I’ ll definitely recommend him to my friends More
Easy Process David Taveras is one of the most forthright and sincere salespeople I’ve ever me. He represented me to the fullest in the financing stage. David Taveras is one of the most forthright and sincere salespeople I’ve ever me. He represented me to the fullest in the financing stage. More
Very Professional, And Very patient. My wife and I had a very pleasant experience at the dealership and our Salesperson was Great and understanding with our requests, And was very accommo My wife and I had a very pleasant experience at the dealership and our Salesperson was Great and understanding with our requests, And was very accommodating, We looked at two different vehicles and settled on one that my wife really liked, Philip was Awesome and took time with our time frame and he put us in a vehicle without any problems. More
Very good experience with one caveat We worked with a very good salesman, Nick. He was very attentive and did not at any time apply any pressure. The car was as described and they disclos We worked with a very good salesman, Nick. He was very attentive and did not at any time apply any pressure. The car was as described and they disclosed that it had been in a minor accident in the past that did not affect the current condition of the car. The only negative I have is the dealer fee ($700) and an extra charge ($400) that were tacked on at the time of purchase. This brought the total cost of the car, with taxes, tag, title, etc. to around $1800 above the asking price for the car. I certainly understand the basic additions necessary but the dealer fee seemed high. Also, the $400 charge was for a GPS device they install to help against car theft. The dealer certainly has the prerogative to do this but I didn't ask for this device and didn't feel like I should have to pay for it. They knocked $300 off but I still paid $100 for the device plus the $700 doc fee. More
Salesperson Great! Hidden Costs and Pushy Closer Not So Much Nick was very helpful and answered every question I had. I felt like he really cared and listened to my concerns. Would have given 5 stars until I got Nick was very helpful and answered every question I had. I felt like he really cared and listened to my concerns. Would have given 5 stars until I got to the actual purchase part of it. The individual that completed the sale, can't remember his name, was very pushy and would not take no for an answer for the add-on warranty and some other things. He finally did. One thing I did not care for at all was the fact that they put a tracking device on the car and charge you for it, apparently all of their cars get them installed as soon as they hit the lot. I had to basically beg the guy who finalized the purchase to remove it from the car and the loan. He was very persistent about me having it and finally took it off the loan and supposedly had it removed from the car (I hope). Overall, Nick gets 5 stars The guy who closed the loan sucked! More
Very Comfortable and Successful experience!!!!! Thank you so much for everything. I absolutely loveeeeee my car and you 3 made sure my day went perfect!!!! Thank you, Taraja, Kenneth, and Jaheim!! Thank you so much for everything. I absolutely loveeeeee my car and you 3 made sure my day went perfect!!!! Thank you, Taraja, Kenneth, and Jaheim!! More
Great customer service T was a pleasure to work with and I enjoyed my first time buyers experience. I went in with a car in mind and bought the car with no hassle. Good job T was a pleasure to work with and I enjoyed my first time buyers experience. I went in with a car in mind and bought the car with no hassle. Good job T! More