Hanna Imports

Got me what I wanted, This man, was great. He made sure I got what I wanted. Really cares about his customers . This guy should get promoted, he represents the business This man, was great. He made sure I got what I wanted. Really cares about his customers . This guy should get promoted, he represents the business well. More

Great experience Taraja was great! He answered all of our questions and was great to work with! He was very easy to talk to and made us laugh. Taraja was great! He answered all of our questions and was great to work with! He was very easy to talk to and made us laugh. More

excellent service Speedy service in and out got exactly what I needed Thank you. Hope to see y'all or recommend y'all in the near future Speedy service in and out got exactly what I needed Thank you. Hope to see y'all or recommend y'all in the near future More

fairly good. I originally was quoted out a different deal on including my wife. Was a bit misinformed and did not bring my pregnant wife. It all worked out in the I originally was quoted out a different deal on including my wife. Was a bit misinformed and did not bring my pregnant wife. It all worked out in the end for us so we decided to work for it. Pros: good vehicles, well kept, clean dealership, professional, similar to retail. Cons: the salesmen are not 100% informed and upfront about everything. Would recommend they learn a bit more and fully inform customers before you decide to come down. Other thoughts: Not sure 1000% how this turned out. It remains to be seen in the future. More

Great service and price I was late making up my mind to purchase a vehicle from HI and the staff were able to accommodate my request, even after hours! Friendly staff and gre I was late making up my mind to purchase a vehicle from HI and the staff were able to accommodate my request, even after hours! Friendly staff and great service! More

Great selection, top notch service. Drove from 3 hours away, if that tells you anything. Reasonable prices and great service. Just a simple transaction for the vehicle I wanted with a go Drove from 3 hours away, if that tells you anything. Reasonable prices and great service. Just a simple transaction for the vehicle I wanted with a good price. David went the extra mile to video chat a walk-around of the car before I drive 3 hours. If your looking for pre-owned this seems to be the place to go. More

Wonderful experience!!! My experience with this dealership and employees was excellent. I feel that they are very trustworthy and sincere. They made the car buying experience My experience with this dealership and employees was excellent. I feel that they are very trustworthy and sincere. They made the car buying experience easy and efficient. Would recommend them. More

Made an unnecessary flight I’d been searching for a Diesel Q5 for awhile and one turned up in Raleigh at your place. I live in Asheville so I had a friend test drive it for me. I’d been searching for a Diesel Q5 for awhile and one turned up in Raleigh at your place. I live in Asheville so I had a friend test drive it for me. I called the next day and told you I wanted to buy the car but that I was in NY for work and couldn’t pick up the car for one week. (Monday to Monday) I was informed that even though I offered to put money down the car, Hanna wouldn’t hold the car. I offered to pay in full and the answer was still no. Since the car had to be white (we own a wedding venue and drive brides around) and this was the only white TDI anywhere close I had to make it happen. I changed my work trip and flew into Raleigh with intention of driving it back. I called Hanna and told them of my plans. They agreed. I awoke at 5am to catch the flight, got an Uber to the bank to get a cashiers check and made it to the dealer. I sat for over an hour waiting for help. One of the sales guys drove the car back after I was there for about 30 minutes but evidently the car wasn’t ready. After being there one and a half hours, I had finally had enough. I went into the sales office and shared this story. One of the sales manager heard me say I had taken a flight and asked “how was your flight sir?” I responded “unnecessary!” If they didn’t have a hard to find car in stock and I hadn’t flown in without a ride home, I would have left and not bought the car. These guys are cocky. They shouldn’t advertise on their cars on the Facebook marketplace to people far away if they can’t hold a car for a week. A car marked as “sold” in the inventory would do nothing but motivate people. More

Working with David Taveres Working with David I had a very great experience. He didn’t rush me, he didn’t pressure me to do anything i didn’t want, and most of all I told him th Working with David I had a very great experience. He didn’t rush me, he didn’t pressure me to do anything i didn’t want, and most of all I told him the exact car and color that I wanted and that’s what I got! More

Q60 convertible purchase Overall pleased with the service. One thing that was disappointing was, I scheduled a test drive for the vehicle and then was told it was not ready an Overall pleased with the service. One thing that was disappointing was, I scheduled a test drive for the vehicle and then was told it was not ready and was still in shop. Josh and Kiran were very good to work with. I will look forward to picking up my vehicle when it is finished in the shop. Christy Bondy More