Hanna Imports

Attentive and helpful sales associate Our salesman Nour and very helpful and easy to work with. He took the time to show our teen daughter all the capabilities and features of the Kia Soul Our salesman Nour and very helpful and easy to work with. He took the time to show our teen daughter all the capabilities and features of the Kia Soul she wanted and offered up pointers for her as she is a new driver. Negotiations went smoothly and he made sure the defect in the gear shifter was replaced. Overall a very nice guy and I would buy from him again. More

Great Service/People As a whole, my whole experience with Hannah Imports was great! Things took a bit long (3-4 hrs) but I believe it had a lot to do with my own coordinat As a whole, my whole experience with Hannah Imports was great! Things took a bit long (3-4 hrs) but I believe it had a lot to do with my own coordination with my personal banking department. David Taveras was very helpful and easy to talk to! Kiran Narapareddy made the entirety of the transaction of buying the car SUPER smooth and easy! He made it a seamless carefree transition and was competent in diagnosing any issues! More

Awesome staff! They worked hard to make sure we got what we wanted within our budget!! Very professional, and a welcoming atmosphere! I would definitely recommend th They worked hard to make sure we got what we wanted within our budget!! Very professional, and a welcoming atmosphere! I would definitely recommend this dealership!! More

David was very helpful and was honest and found me a great car. The only thing i wish is that when we signed the papers that it would be a little quicker b was very helpful and was honest and found me a great car. The only thing i wish is that when we signed the papers that it would be a little quicker because we were waiting for over an hour. But overall a great day at Hanna. More

salesman was outstanding (David Taveras) Salesman was great, very friendly and explained the car great. we waited over an 1hr and 45 mins to do the final paperwork, after the test drive and l Salesman was great, very friendly and explained the car great. we waited over an 1hr and 45 mins to do the final paperwork, after the test drive and let them know we was interested in the car and wanted to buy it. We were told multiple times that they would be with us shortly and the paperwork was being printed. The salesman was the only one that spoke to us letting us know what was going on. Very upset with the wait since we still had over a 2 hr drive home after the purchase. More

Unexpected Pleasantries -I scheduled an appointment and drove from Charlotte, NC to Hanna Imports Raleigh with my eye on a beautiful Maserati Ghibli. Astonishingly, I was und -I scheduled an appointment and drove from Charlotte, NC to Hanna Imports Raleigh with my eye on a beautiful Maserati Ghibli. Astonishingly, I was underwhelmed by the vehicle. I remained on The lot for two reasons: 1) impeccable customer service from Taraja Langley and 2) an extensive inventory of quality vehicles. Taraja was a zealous advocate for me - ensuring that my innumerable questions were answered ensuring transparency and garnering my trust. He was genuinely invested in my search for the right car. He expressed tremendous patience and remarkable confidence that every/any hiccup would be addressed and resolved. Thanks to Taraja’s no-pressure approach, I found a car that met every one of my requirements — and then some. Taraja has continued to support me in my purchasing experience by being readily accessible to answer my question/concerns post-sale. Ken Massenburg in Finance moves you quickly through the financing discussion. It is evident that he has extensive experience in this area. His approach is to have the customer agree to a monthly payment amount and then pack as many services as possible into the package to meet the agreed upon payment amount. He’s “old school” — the deal is sealed with a handshake before any signatures. He moves quickly. Read your documents. He is very warm and accommodating but don’t lose sight — it’s all business — and he exceptional at what he does. Tyrone, Service Manager, contacted me post-sale regarding the State Safety Inspection on my vehicle. He was contrite and appeared sincere. He acknowledged the missteps that caused mIssued inspection and offered his support regarding any future Service concerns. Transparency was important to Tyrone as well — even if it meant acknowledging that Hanna May have erred. Overall, it has been a wonderful purchasing experience with Hanna Imports. I would definitely recommend them. Be sure to ask for Taraja! More

Excellent Customer Service I purchased a car through Phillipe at Hanna Imports. He was extremely helpful throughout the whole process. He was very knowledgeable about each vehic I purchased a car through Phillipe at Hanna Imports. He was extremely helpful throughout the whole process. He was very knowledgeable about each vehicle we test drove and was very patient through the whole process. He also followed up after the sale to make sure everything with the vehicle was up to par. Ultimately it was a great car buying experience! More

Great Customer Service Very helpful and knowledgeable and was able to support us in making a decision to purchase a family SUV, we were looking for a AWD SUV within a specif Very helpful and knowledgeable and was able to support us in making a decision to purchase a family SUV, we were looking for a AWD SUV within a specifc budget. More

Great experience Good cars with affordable prices and best service. Friendly staff. They did their best to help me getting finance . Pleasure to have business with Han Good cars with affordable prices and best service. Friendly staff. They did their best to help me getting finance . Pleasure to have business with Hanna Imports. I Highly recommend More

Flew in to buy Josh picked me up at the airport in the car. It was a nice way to see that everything worked! Very friendly, car-savvy staff. Josh picked me up at the airport in the car. It was a nice way to see that everything worked! Very friendly, car-savvy staff. More