Hanna Imports
Raleigh, NC
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Easy and pretty quick Good experience working with T. He is responsive and hustles and pays attention to details Kiran in finance is very good too. He works very qui Good experience working with T. He is responsive and hustles and pays attention to details Kiran in finance is very good too. He works very quickly to get you through what often is the worst part of the transaction. I appreciated his makaing it easy. More
Nissan Maxima It was my first time purchasing a car and Taraja was very helpful in the process! Had some minor concerns and he did his very best to correct them tim It was my first time purchasing a car and Taraja was very helpful in the process! Had some minor concerns and he did his very best to correct them timely and efficiently. Would definitely return in the future to purchase another car. More
The easiest car buying ever Easiest car buying ever THANKS to Taraja Langley!!!! He was very knowledgeable about the car we were looking at, made it easy to decide quickly that w Easiest car buying ever THANKS to Taraja Langley!!!! He was very knowledgeable about the car we were looking at, made it easy to decide quickly that we wanted the car! In no time we bought a car that we absolutely love! Thank you Hanna Imports and a BIG thank you to Taraja!!! Good luck T More
Very impressed with my new vehicle My overall experience was very great there are no complaints this dealership had exactly what I was looking for and they made sure I was happy with my My overall experience was very great there are no complaints this dealership had exactly what I was looking for and they made sure I was happy with my decision before I left. Great customer service from my salesperson as well! Would definitely buy from them again. More
Great customer service post sale! Updating my previous review, as Craig James was excellent in addressing an issue with the car after the sale. Where many other used car dealerships li Updating my previous review, as Craig James was excellent in addressing an issue with the car after the sale. Where many other used car dealerships likely would have left me in the cold, I appreciate the integrity and honesty that the dealership showed by correcting an issue I didnt catch before buying the car. Happy customer! More
Overall great place to shop. Phil the car salesmen was excellent! Was not pushy, gave you multiple options based off of what you said you wanted, and very knowledgeable about cars Phil the car salesmen was excellent! Was not pushy, gave you multiple options based off of what you said you wanted, and very knowledgeable about cars and his job. Finance portion on the other hand was rather pushy for the extended warranty with US warranty corp.. please do you research before going with US warranty corp. overall good experience with Hanna Imports I believe. Happy with my purchase. More
Salesman was great! No pressure. In trying to be thoughtful about my review I think it is best to break into three (3) parts: the sales experience, closing the deal and the dealership In trying to be thoughtful about my review I think it is best to break into three (3) parts: the sales experience, closing the deal and the dealership as a whole. The sales experience - our salesman was David Taveras, really nice guy and polite to a fault. He apologized for many things throughout the process most of which were not his fault. Seems honest, but may be new to the dealership, seems like he needed some guidance on some issues, but overall very nice and a pleasant experience. Closing the deal - we paid cash, so it was fairly quick. The most unpleasant part of the experience was waiting on a finance guy to be available to sign the paperwork. Since we didn't finance there was probably a lot less paperwork to review. At first, the guy seemed very helpful and explained each page that we were signing, but after the 3rd or 4th page, he stopped explaining and just asked for signatures. I would have appreciated it if he explained ALL of the papers we signed rather than me having to ask questions as I had to do a lot toward the end of the deal. (He didn't explain what the "Road Use Tax" was/is...basically it is a sales tax on vehicle sales. The dealership as a whole - good to great selection of late model vehicles, especially if you are looking for a sports car or a European vehicle, seems like they have a lot of expensive ones. We bought a Mini which doesn't fall into that expensive category. One thing I really like/appreciate is the no haggle pricing, the price you see is the price you pay, except of taxes, fees, etc. I hate it when you go to a dealer and the salesmen come out of the walls within seconds of you walking on the lot and won't leave you alone. Here they did come talk to us almost immediately (David) , but made it clear from the start that they were not going to bother us. The negatives are these: 1. They are really busy on weekends (we were there on a Saturday), which is probably why we had to wait so long to close the deal. Go during the week if you can, 2. They were suppose to follow-up with us about a minor paint chip issue and even completed a "We OWE you" form/paperwork at the closing. They have never called us to follow-up and schedule the service visit to touch-up the paint chip. - This part was very disappointing, also the "service engine" light came on within minutes of leaving the dealership. Took it back and they addressed. Made it home but it came back on a couple of days later. Turned out to be a bad O2 sensor but thankfully the car is still under the manufacture warranty so I was able to take it to the local deanship and get it fixed for free! Final thoughts, as "used car dealers/salesmen" go, these guys appear to be fair and honest. But I wouldn't travel all the way from Greensboro to Raleigh again unless they had the exact car I was looking for, which was why I went there this time. More
Got the perfect car! Taraja help me choosing the best car that fit my needs and we landed on the 2016 Dodge Charger SXT AWD. Price was great, car was still under warranty Taraja help me choosing the best car that fit my needs and we landed on the 2016 Dodge Charger SXT AWD. Price was great, car was still under warranty and in immaculate condition. Definitely would recommend to anyone. Service overall: Very professional! More
Recommend Quick, easy, found exactly what I wanted. It was within my price range. Service was friendly. This was my first car purchase - they gave me lots of ba Quick, easy, found exactly what I wanted. It was within my price range. Service was friendly. This was my first car purchase - they gave me lots of background and talked me through everything. More
Review Great friendly dealership! My salesman was extremely helpful in working to get me the best deal! David also was VERY patient with my very rambunctious Great friendly dealership! My salesman was extremely helpful in working to get me the best deal! David also was VERY patient with my very rambunctious little girl which was EXTREMELY appreciated! Such a great experience! More