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Hanna Imports
Raleigh, NC
923 Reviews
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Showing 923 reviews
May 19, 2023
Deceptive, unethical business. Added $1499 "KAHU3" fee for car recovery LoJack unbeknowing to me. The vehicle already has recovery protection. Paid cash, no need for them to locat Added $1499 "KAHU3" fee for car recovery LoJack unbeknowing to me. The vehicle already has recovery protection. Paid cash, no need for them to locate my vehicle. READ YOUR CONTRACT IN DETAIL AND DONT LET THEM BULLY YOU INTO FEES THAT ARE NOT APPROPRIATE!! AVOID HANNA MOTORS!!!!! They are what gives car dealers a bad name. Read other reviews, I'm not the only one that got screwed. CHECK OUT THE REVIEWS ON BBB. PLEASE HANNA .... NO APOLOGIES OR COMMENTS ABOUT BEING THE ISSUE BEING RESOLVED UNTIL I RECEIVE MY $1,499 BACK. I despise dishonest people. JC More
by JCollins
Employees Worked With
Naz Alawar
January 04, 2023
AVOID HANNA IMPORTS AT ALL COST! !!! I bought a used 2020 Kia from Hanna Imports in December 2022. My wife and I really liked the car and it was in our budget, however we experienc !!! I bought a used 2020 Kia from Hanna Imports in December 2022. My wife and I really liked the car and it was in our budget, however we experienced terrible customer service at Hanna Imports. First of all, we were assigned with a rookie sales guy who had just joined a month ago and had no experience/knowledge about the car. I dont blame the poor guy as he was not helped much by his seniors. One particular sales person called De-Andre was awfully rude and contemptuous. The car we bought had a front seat floor mat missing so I asked the manager Isaac Wards about the floor mat, he kept giving different excuses about it and never delivered on it. DONT BUY YOUR CAR FROM HANNA! More
by sabhy2cool
Employees Worked With
Deandre
December 02, 2022
Evan showed wonderful, quality customer service. He was so kind and it was a pleasure doing business with him. I would definitely recommend this place to others. He was so kind and it was a pleasure doing business with him. I would definitely recommend this place to others. More
by Acgarrett1
Employees Worked With
Evan Williams
October 27, 2022
Staff was friendly, very professional. Evan Williams did a great job from start to finish with the sale of my vehicle. Experience was pleasant through its entirety. Evan Williams did a great job from start to finish with the sale of my vehicle. Experience was pleasant through its entirety. More
by Bishop12
Employees Worked With
Evan Williams
July 28, 2022
Horrible experience very unprofessional had me drive a hour for a car that wasn't there no sympathy at all bad business stay away!! hour for a car that wasn't there no sympathy at all bad business stay away!! More
by Sglast77
Employees Worked With
David Taveras, Emmett Austegard, Josh Thomas, Steve Smith, Percy Hinton, Andrew Austegard, Philippe Charoensawadsiri, Evan Williams, Derek Lane
June 29, 2022
Terrible service after the initial purchase. The service department will not return phone calls, and the warranty department will not return phone calls or emails. I bought my car 2 1/2 months a The service department will not return phone calls, and the warranty department will not return phone calls or emails. I bought my car 2 1/2 months ago and there is an issue under the hood. I’ve still been trying to make an appointment to follow up on the warranty and cannot speak with anyone. More
by R C
Employees Worked With
David Taveras
May 28, 2022
Steve Smith is amazing. Great experience. No games and very fair offer for my vehicle. I will definitely give him a call the next time I’m ready to purchase or sell a vehicl Great experience. No games and very fair offer for my vehicle. I will definitely give him a call the next time I’m ready to purchase or sell a vehicle! More
by William
Employees Worked With
Steve Smith
May 16, 2022
I just wanted to say what a great experience we had at Hanna Imports. Tony was amazing, and helped us find the perfect car. Thank you Hanna Imports and Tony for your professionalism and quality customer s Hanna Imports. Tony was amazing, and helped us find the perfect car. Thank you Hanna Imports and Tony for your professionalism and quality customer service! More
by laurencmoore
Employees Worked With
Tony Sneed
