Hanlees Napa Subaru
Napa, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Saxon was amazing listening to what my needs and price was to get me into a New Forester . When we did the test drive he talked about different features the car had showed me some his knowledge was GREAT! was to get me into a New Forester . When we did the test drive he talked about different features the car had showed me some his knowledge was GREAT! Yvonne was awesome with all the paper work and she took time time to interact on personal level . I have not picked up the car yet but so far my experience with Hanless Napa has been excellent More
Cherry was delightful and so helpful thru whole process and Yvonne also. They both helped make it a great experience and Yvonne also. They both helped make it a great experience More
I bought a brand new car also from here, had a routine maintenance, then this time they messed up with my car, just because the cover or lid in my engine oil is not properly attached. White smoke came out maintenance, then this time they messed up with my car, just because the cover or lid in my engine oil is not properly attached. White smoke came out my car, engine oil spilled all over the engine bay, my car had to be towed, I had to come back multiple times for them to fix the issue. The advisor was excellent addressing my concerns, The manager expressed no concern at all. I am driving my car with uncertainty. I missed some appointments, work, damages just because of the problems caused by them. I do not trust service techs here. You pay, then they will mess up with your car. Nobody cares. The service advisor is 5/5 but the manager and the tech 1/5. More
Good service with coupons honored and recommendations provided and helpful suggestions so thank you very much.. provided and helpful suggestions so thank you very much.. More
Great team here at Hanlees Napa Subaru! Great job to all the staff members that worked here! Great job to all the staff members that worked here! More
They stood behind my warranty and fixed my a/c problem. The a/c machine had a mechanical issue after the diagnosis on my car. That required me to return on another day, a loaner was offered and I took i The a/c machine had a mechanical issue after the diagnosis on my car. That required me to return on another day, a loaner was offered and I took it. The first day I was there I waited in the shop. More
Good customer service easy to approach very helpful kind and knowledgeable hardworking and industrious and approachable and knowledgeable hardworking and industrious and approachable More