Hanlees Napa Subaru

Second time I’ve been to this location and the service was great. No hiccups and always friendly and professional. was great. No hiccups and always friendly and professional. More

We experienced nothing but exceptional service from everyone there, especially our salesman, Ron. He was extremely knowledgeable, personable, and a delight to work with. We would recommend Hanlees Sub everyone there, especially our salesman, Ron. He was extremely knowledgeable, personable, and a delight to work with. We would recommend Hanlees Subaru to anybody who is interested in purchasing a Subaru. We are the first time Subaru buyers, and we are thrilled with our vehicle. I can’t wait to drive it! More

This place was the best. If i could i would bring all of my cars here. Everyone is so nice especially the cashier. Both of those girls helped me, and were completely wonderfu If i could i would bring all of my cars here. Everyone is so nice especially the cashier. Both of those girls helped me, and were completely wonderful. The service writer who helped me was fantastic, they were thoughtful and kind. The manager was nice and understanding. I wish that there were more companies like this one! More

Car was completed before time noted. Really like this dealership They really try and make you feel your taking care of. Really like this dealership They really try and make you feel your taking care of. More

Everything was great, got in and out in an hour for my 54k mile service. Staff was friendly and helpful. 54k mile service. Staff was friendly and helpful. More

The call back from the service department was less than expected. Supposed to have the diagnostic test ready by noon, didn’t hear a thing all day. I called THEM at 4:00pm. Told me what was wrong, they had expected. Supposed to have the diagnostic test ready by noon, didn’t hear a thing all day. I called THEM at 4:00pm. Told me what was wrong, they had to order a part, said my car would be ready at noon. I waited until 3:00pm, no call, so I called THEM again, said they would have to call me back…waited another hour before receiving a call… very bad communication. More

Professional friendly service department. It’s easy to make appointments. They always explain report in detail. Showroom is spotless and comfortable. It’s easy to make appointments. They always explain report in detail. Showroom is spotless and comfortable. More

The moment we arrived we were greeted with one of the sweetest person. Lily took the time to listen and ensure our needs were heard and worked promptly to ensure our time was not spent waiting around. Th sweetest person. Lily took the time to listen and ensure our needs were heard and worked promptly to ensure our time was not spent waiting around. The dealership worked with our requests and both sides were satisfied. The paperwork can be long and this is not the dealerships fault but a matter of legal terms. I do wish the paperwork can be streamlined better. More

Friendly and updates you with whats going on. Good communication and checks everything. Reliable service center. Good communication and checks everything. Reliable service center. More

I dropped vehicle a day early. Vehicle was completed prior to my appointment time! Pretty awesome! Thanks for everything! Vehicle was completed prior to my appointment time! Pretty awesome! Thanks for everything! More