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Hanlees Napa Subaru

Napa, CA

4.7
564 Reviews

495 Soscol Ave

Napa, CA

94559

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Showing 564 reviews

September 21, 2024

Their internet sales rep was very helpful. She was friendly and knowledgeable, making for a pleasant shopping experience. She was patient and interested in answering my questions verbally or v More

by JPINGF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike in finance , Cherry Cubanbang
September 21, 2024

Did what I asked and no more. Looks like they fixed my problem. Fairly priced. More

by LARRYLINDSAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
September 17, 2024

Staff was courteous, knew their product well and could answer all our questions. This was the best experience we have had negotiating for a vehicle. More

by AMSEITER83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Young, Yvonne Sturton, Ron Cooper
September 15, 2024

I have always loved having Hanlees take care of my car, AND my car has always been in great shape! More

by SHASKINS99
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera
September 15, 2024

I give cherry and hanlees 10/10 for every thing they did for me every time More

by gerardterra57@.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherry in sales
September 11, 2024

I feel that taking a full 3 hours to have a replacement Sportage key cut and programmed is too long ! This was after having an appointment days in advance and ordering a key weeks earlier. More

by PAL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of the people.
September 10, 2024

I was pleased with the short amount of time it m took to get the minor recall item repaired. More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin from service dept.
September 09, 2024

Kevin is a godsend, realized how busy I am this time of the year and made sure I got a loaner car so I can get to work. He's a keeper! More

by ELBO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in Service Dept
September 08, 2024

I was super impressed. From the beginning it was clear they valued my business and wanted it. They were responsive and helpful and gave me choices. Big thanks to Victoria, More

by SHARONCOKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve, Ron Cooper, Victoria Young
September 04, 2024

Very easy to deal with. My sales rep was Cherry Cubanbang(sp?) She was lovely and so helpful. I was able to do the negotiating by text and really appreciated that. More

by G_MAUROBROWN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cherry Cubanbang
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