Hanlees Napa Subaru

They are very patient people. Thoughtful and thorough. Very efficient. Delivered my car on time. Thoughtful and thorough. Very efficient. Delivered my car on time. More

Wonderful service from all personnel. This is what an automotive dealer should be like. I will gladly recommend them to anyone looking for professional service and a fair price. My wife a This is what an automotive dealer should be like. I will gladly recommend them to anyone looking for professional service and a fair price. My wife and I are in our 70's and we drove 250 miles one way to purchase our Subaru from Hnalees. More

Cherry was very thorough and helpful in every aspect! She made the experience seamless and easy She made the experience seamless and easy More

I confirmed three times that my rental would be comped and when I checked in the person helping me didn’t see anything in the notes. Also I was told it was an all day job, and they finished in 2.5 hours. and when I checked in the person helping me didn’t see anything in the notes. Also I was told it was an all day job, and they finished in 2.5 hours. If I had known that I would have stayed and worked while waiting. A little frustrating. More

Fantastic experience with Dominique. Always responsive, friendly and well-informed! Billy was also very flexible and provided and great individualized experience. Always responsive, friendly and well-informed! Billy was also very flexible and provided and great individualized experience. More

Car was tied up worked on requests and car is Humming. Driver was great and very curious Driver was great and very curious More

Excellent service! ! I’m super happy with my new car I recommend to my friends and family the Subaru dealer in Napa , The process was easy and fast !! ! I’m super happy with my new car I recommend to my friends and family the Subaru dealer in Napa , The process was easy and fast !! More

I have always been treated very well by the service department. Joseph is very good at customer service. department. Joseph is very good at customer service. More

Lily was extremely helpful throuought the entire process. She was able to meet with us after my wife and I got off work on Santa Rosa and made the drive to Napa. She was also able to answer questions that I She was able to meet with us after my wife and I got off work on Santa Rosa and made the drive to Napa. She was also able to answer questions that I had about that particular whicle prior to our arrival at the dealership. Thank you for you help! More

Easiest, most hassle free car buying experience I’ve ever had! Lilly was awesome! She listened, she answered my questions, she didn’t pressure me, and that made all the difference. Carlos, listened an had! Lilly was awesome! She listened, she answered my questions, she didn’t pressure me, and that made all the difference. Carlos, listened and took notes on the deal I wanted to walk away with and he got the financing done to my complete satisfaction. I did my deal mostly over the phone and via text. As promised, when I came by to pick up vehicle, car was ready and ALL the paperwork was ready to sign!! I couldn’t be more happy with the level of service I received and the ease that they made the deal happen. I will be getting another Subaru from Hanlees Napa Subaru in the next 3-4 years and I’m absolutely 100% comfortable recommending them to family, friends and acquaintances alike. And I recommend you ask for Lilly and Carlos for your next Subaru. They make a great team!! Marty C. More