Hanlees Napa Subaru

Always happy with level of service received from our local Subaru dealer Great service and will recommend local Subaru dealer Great service and will recommend More

We were able to get an appointment within a day. Service was done in estimated time. Customer service was friendly. Service was done in estimated time. Customer service was friendly. More

My appointment was on time to start and finished by the time allotted. Friendly and professional staff answered questions, etc.. Barbara Janeff time allotted. Friendly and professional staff answered questions, etc.. Barbara Janeff More

The phone number on the website isn’t working. Frustrating trying to reach them to call for appointment. Frustrating trying to reach them to call for appointment. More

Easy Honest Fast and Knowledgable, an excellent experience all around! I saw the car online in the morning, they held the car while I filled out the pre-loan paperwork online and when I got to the experience all around! I saw the car online in the morning, they held the car while I filled out the pre-loan paperwork online and when I got to the dealership they had everything ready to go within the hour. While they were completing the paperwork Ron taught me everything I needed to know about the car, he was incredibly knowledgable, and it was seamless. By the time we were done the paperwork was ready to sign and I was off 20 min later. More

Very good, on time, even listened to issues I had when I bought the car to try to solve ungoing problems bought the car to try to solve ungoing problems More

There was a miss on the service, but the problem was rectified and they came out to pick up the car and did a long distance drop to my location. Extremely satisfied with the level of effort they went to rectified and they came out to pick up the car and did a long distance drop to my location. Extremely satisfied with the level of effort they went to. More

A okay in my book. The lady that help me with my new crosstrek purchase. The lady that help me with my new crosstrek purchase. More

Courteous,polite, and professional. They shuttled us to breakfast while we were waiting, and got us back to the dealership just as our car was ready. They shuttled us to breakfast while we were waiting, and got us back to the dealership just as our car was ready. More

Helpful, accommodating, had some issues with the car seems to be resolved! Thank you Mike for finding discount that as a senior on a fixed income can totally appreciate! Looking forward to an electric v seems to be resolved! Thank you Mike for finding discount that as a senior on a fixed income can totally appreciate! Looking forward to an electric vehicle preferably a forester! Please be reasonable for us older folk. More