Hanlees Napa Subaru

Great group of people. Glad you were open on Saturday, that helped a lot. I’ll be back 👍 Glad you were open on Saturday, that helped a lot. I’ll be back 👍 More

Easy to make appt. Desk check-in always good. Good waiting area. Reliable mechanics. Good follow up: explanations, reviews, feedback. Wish vacuum and wash part of it Desk check-in always good. Good waiting area. Reliable mechanics. Good follow up: explanations, reviews, feedback. Wish vacuum and wash part of it! Would appreciate knowing ‘good walks nearby’. More

Everybody was helpful, kind, honest and efficient. All of my questions were answered in a thorough manner and I feel great about my purchase All of my questions were answered in a thorough manner and I feel great about my purchase More

I came in on a day the internet was not working in Napa. Micheal had to do intake on paper. He was calming and assured me the work would get started once the system came back online. My service was done wi Micheal had to do intake on paper. He was calming and assured me the work would get started once the system came back online. My service was done without incident. More

Very slow. Much too expensive. Terrible communication! (I had to call twice to check when they didn’t meet time estimates!) They failed to keep me updated whe Much too expensive. Terrible communication! (I had to call twice to check when they didn’t meet time estimates!) They failed to keep me updated when they fell behind. EXTREMELY DISAPPOINTED WITH THE OVERALL SERVICE EXPERIENCE! More

Really nice people who are very professional and pleasant make you feel well taken care of. I have total confidence in this dealership and their people and plan to buy my next car from them. Five star. They make you feel well taken care of. I have total confidence in this dealership and their people and plan to buy my next car from them. Five star. They are really good and no one is paying me to say that. More

I didn’t work with Carlos Barrera. I worked with Ron Cooper and he was awesome. I would give him 5 stars or whatever the maximum is I worked with Ron Cooper and he was awesome. I would give him 5 stars or whatever the maximum is More

Ron Cooper was excellent to work with: responsive, detail-oriented, and got me a great deal. Finance department was quick to hop on the phone with me and work out loan details. Victoria Young helped u detail-oriented, and got me a great deal. Finance department was quick to hop on the phone with me and work out loan details. Victoria Young helped us review all other options and got us through paperwork quickly. Highly recommend these folks. Awesome experience. More

I had a big service scheduled and everything went smoothly. The counter people answered my questions thoroughly. They were personable and friendly. Even the Lyft driver! Very satisfied. smoothly. The counter people answered my questions thoroughly. They were personable and friendly. Even the Lyft driver! Very satisfied. More

My experienced with Hanlee's Subaru Napa was nothing short of Outstanding. Great Staff and our sales associate Mr. Ron Cooper was helpful, friendly and professional. He took the time to explained all th short of Outstanding. Great Staff and our sales associate Mr. Ron Cooper was helpful, friendly and professional. He took the time to explained all the new features of the new Subaru Outback Limited Model. No pressure tactics from this dealership. Thanks for everything. More