Back

Hanlees Napa Subaru

Napa, CA

4.7
564 Reviews

495 Soscol Ave

Napa, CA

94559

Directions

By Type

Showing 564 reviews

August 09, 2023

Installed the mad flaps on 2023 Subaru Ascent about 1 1/2 hours , but forgot 2 screws in the rear and the 2 mad flaps still in the rear still wobble. More

by Allanhrlim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Barrera
August 09, 2023

All in Service center were great help very understanding, helpful and explained things very well. More

by yeseniaC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette Villalba
August 09, 2023

The service representatives were courteous and professional. My rental car was ready for me and the service was completed on time. More

by MELANIEANNEBLAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera, Dominique Clemons, Ron Cooper, Cherry Cubanbang, Lillian Hawkins, Victoria Young
August 08, 2023

Great place to buy a car. Very helpful and personal attention. Made us feel welcome and valued. More

by JIM.PEDERSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera, Ron Cooper
August 07, 2023

Super polite and appear honest. (That is as many words that I could come up with.) More

by NAPAJENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cooper
August 06, 2023

Service advisor Michael is the best in advising what needs to be done. I am very pleased with the results that had been performed. More

by LEE.SUM38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
August 06, 2023

Always a pleasant experience, friendly staff and the work gets done in a timely manner. More

by MARCOCASTELLUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera
August 06, 2023

They took my car on time and took their time to do everything correctly. They always go over and beyond and make sure to answer all my questions. More

by Stephanie Garibaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janette, Billy Davis, Carlos Barrera, Dominique Clemons, Ron Cooper, Cherry Cubanbang, Lillian Hawkins, Victoria Young
August 06, 2023

Always a pleasant experience, staff is friendly and work is always done in a timely manner! More

by MARCOCASTELLUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera
August 05, 2023

The staff was friendly, helpful and took the time to understand what I wanted and needed in a car, and in a financing agreement. I couldn't recommend them more. More

by SENSHI71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Cherry Cubanbang
...
35
...