Hanlees Napa Subaru
Napa, CA
Filter Reviews by Keyword
By Type
Showing 564 reviews
Very courteous service manager. He explained things clearly. I went in for oil change and tire rotation,but a few other things needed attention. Very pleased with the service. Much He explained things clearly. I went in for oil change and tire rotation,but a few other things needed attention. Very pleased with the service. Much better than a few years ago. More
Waited a month after ordering part. I had car in for 3 times for same complaint on alert for passenger air bag so disappointed warranty expired before fixed. Yikes! I had car in for 3 times for same complaint on alert for passenger air bag so disappointed warranty expired before fixed. Yikes! More
The service is always professional, friendly, and reasonably quick. There have been a couple of times when the sales department tried to get me to "trade up," even though my cars are new and fairly n reasonably quick. There have been a couple of times when the sales department tried to get me to "trade up," even though my cars are new and fairly new; I found that annoying, and they backed off when I made it clear I am not interested. Overall, though, I drive about 45 minutes from home (passing another dealership on the way) to have service at Hanlees. More
Purchased a new car. Experience was smooth, with clear communication right away and good price. No big surprises when I visited in person. Dominique explained various fea Experience was smooth, with clear communication right away and good price. No big surprises when I visited in person. Dominique explained various features in person which was very helpful. More
I had a great experience with everyone at Hanlees Napa Subaru. I did not feel any pressure. I got all my questions answered, and I felt valued and appreciated for my business from start to finish. I would Subaru. I did not feel any pressure. I got all my questions answered, and I felt valued and appreciated for my business from start to finish. I would recommend this dealership and would consider buying from them again if I go with a Subaru in the future. More
Professional, quick, and very nice. O forgot her name but the girl that took care of me was awesome. O forgot her name but the girl that took care of me was awesome. More