Hanlees Napa Subaru

Napa Subaru are always professional, customer service oriented, and pleasant. Napa Subaru is my 1st choice maintenance services. oriented, and pleasant. Napa Subaru is my 1st choice maintenance services. More

Dominique our sales person was an absolute dream to work with. She was able to get me into a brand new vehicle with lousy credit like 555 my new I did have to put down $12,000 in cash but was so worth it an with. She was able to get me into a brand new vehicle with lousy credit like 555 my new I did have to put down $12,000 in cash but was so worth it and I would recommend this place to all my friends and family, who would be interested in joining the Subaru family More

Misleading communication on warranty. No information provided about the warranty but we were charged after being told it was included. No information provided about the warranty but we were charged after being told it was included. More

I always receive exceptional service at Hanlee’s. Everyone is extremely helpful and friendly, things are explained thoroughly, and the service is timely. Everyone is extremely helpful and friendly, things are explained thoroughly, and the service is timely. More

Dominique was awesome and the transaction was virtually seemless. I was very happy to receive the exact specifications I wanted. Dominique was very respectful, empathetic and knowledgeable. seemless. I was very happy to receive the exact specifications I wanted. Dominique was very respectful, empathetic and knowledgeable. More

Two successive maintenance services I had to return to the dealer to correct the oil overfill on the engine. More than two hours wait time for the 2yr service only to return the next day to correct the is the dealer to correct the oil overfill on the engine. More than two hours wait time for the 2yr service only to return the next day to correct the issue. It was a good thing I checked the oil level when I got home, otherwise it could have been a catastrophic engine failure. I'm now debating whether to return to this dealership for my next warranty service or try another several miles away. More

Mike was very courteous and helpful. Car was ready much sooner than expected and the courtesy shuttle is most appreciated! Car was ready much sooner than expected and the courtesy shuttle is most appreciated! More

Everything went incredibly smoothly. It was a very welcoming environment and and overall excellent experience. It was a very welcoming environment and and overall excellent experience. More

Hands down best experience. Very knowledgeable and receptive to our needs. Couldn’t have been any better Very knowledgeable and receptive to our needs. Couldn’t have been any better More