Hanlees Napa Subaru

Victoria was knowledgeable, friendly, and did a great job! All of the folks we worked with were great! I am 81 so this will probably be the last car I buy but I recommend them highly 👏 job! All of the folks we worked with were great! I am 81 so this will probably be the last car I buy but I recommend them highly 👏 More

They didn’t have a loaner available due to staff not showing up. Then they locked my car in the service bay instead of leaving the car outside and the keys with the sales department for me to pick up af showing up. Then they locked my car in the service bay instead of leaving the car outside and the keys with the sales department for me to pick up after work. More

Ron Cooper was amazing to work with. Low pressure, incredibly well informed. He made the purchase process easy and enjoyable. He is truly an asset to your dealership. The car is fantast Low pressure, incredibly well informed. He made the purchase process easy and enjoyable. He is truly an asset to your dealership. The car is fantastic. I was looking for something completely different, but the Forester ticks all of the boxes for me More

My first time at this dealership since I bought my car in Colorado and just moved to Napa. They were very friendly, diagnosed the problem quickly, and took care of it. Easy in, easy out! Colorado and just moved to Napa. They were very friendly, diagnosed the problem quickly, and took care of it. Easy in, easy out! More

Best dealer in Napa. Best Subaru dealer period. Excellent service and very professional staff. Been coming here since 2015. Best Subaru dealer period. Excellent service and very professional staff. Been coming here since 2015. More

Honest. Clearly explains what they completed in the service review. Tskes time to answers questions without hesitation. Clearly explains what they completed in the service review. Tskes time to answers questions without hesitation. More

Excellent interaction with Ron and the entire Hanlees Subaru team from start to finish. Seamless and enjoyable process. Thank you! Subaru team from start to finish. Seamless and enjoyable process. Thank you! More

The people were great and delivered on time. I was concerned about the cost and additional work which I had not anticipated. For the general maintenance package, I wish there were options to c I was concerned about the cost and additional work which I had not anticipated. For the general maintenance package, I wish there were options to cut back to save on cost. More

Your Service and Parts Depts personnel are very friendly, helpful, knowledgeable of Subaru products and services, patient, efficient and professional. helpful, knowledgeable of Subaru products and services, patient, efficient and professional. More

Already did this yesterday! Not a good review! Got back a dirty car! Not happy! Not a good review! Got back a dirty car! Not happy! More