Hanlees Napa Subaru

Cherry was great from the very first time I talked with her. She was great to deal with especially since most of our contact was by phone and text. She was super responsive. her. She was great to deal with especially since most of our contact was by phone and text. She was super responsive. More

All went good until I had to pay my bill. I have a third-,party service contract that was not in their computer system , so I have to go back with copies of the contracts to get re-inbursed. I have a third-,party service contract that was not in their computer system , so I have to go back with copies of the contracts to get re-inbursed. More

I have purchased 4 Subaru Foresters from Hanlees and the last two from internet Ron Cooper. He is an easy, straightforward guy to deal with, knows the cars well, and sells at a price generally lower than last two from internet Ron Cooper. He is an easy, straightforward guy to deal with, knows the cars well, and sells at a price generally lower than the competition. And he gets to the price quickly, no imaginary manager in the backroom to get permission from. Pleasure to buy a car from. The finance and warranty manager, Ryan Conrad, is also a pleasure to work with. He will run you several scenarios about the rates and time of loan, tell you clearly how additional warranties work, and does not oversell. You dont walk out thinking, did I need that other thing I bought? More

Friendly easy going staff helped make buy a car quick and painless as possible. Good inventory with fair prices painless as possible. Good inventory with fair prices More

This was my first service visit at Hanlees and for a big 60,000 mi service. Everything from making the appointment to picking up was smooth and easy. Great communication and customer service. 60,000 mi service. Everything from making the appointment to picking up was smooth and easy. Great communication and customer service. More

All staff were very helpful and expedient with the issues I had with my Subaru I had with my Subaru More

Friendly, professional and efficient interactions. Prompt responses and on time delivery of services with clear explanations. Prompt responses and on time delivery of services with clear explanations. More

Excellent 120,000 tuneup last week…car is running better than ever. The staff was helpful and made sure that everything was done that was needed. than ever. The staff was helpful and made sure that everything was done that was needed. More

Worst experience, sales person did not even help in the slightest and the finance manager walk me through the whole process from beginning to end. Also, it took me five phone calls to find out why my payof slightest and the finance manager walk me through the whole process from beginning to end. Also, it took me five phone calls to find out why my payoff was not complete. More