Hanlees Napa Subaru

Janice was extremely helpful and explained all work clearly. She communicated during the time work was being performed. clearly. She communicated during the time work was being performed. More

The sales manager would not return calls after. I ordered 2 cars 1 was cancelled and I was not notified. Actual sale at closing of 1 of the cars delayed multiple times. Not a good experience I ordered 2 cars 1 was cancelled and I was not notified. Actual sale at closing of 1 of the cars delayed multiple times. Not a good experience More

Excessive pressure to upsell or buy more services or trade up. Mostly via text or email. Not from people at the service center trade up. Mostly via text or email. Not from people at the service center More

Spectacular and friendly The service was spectacular and friendly. They were very accomodating and helped me in every way. friendly. They were very accomodating and helped me in every way. More

Great experience as always! Jeannette is an outstanding service advisor! I will always bring my Subaru to her to service! Jeannette is an outstanding service advisor! I will always bring my Subaru to her to service! More

Everything was great and they did the work quickly. My only comment is that it would have been nice if they washed the car as other car dealers in town do, but I realize that's a lot to ask. ?? My only comment is that it would have been nice if they washed the car as other car dealers in town do, but I realize that's a lot to ask. ?? More

She and Cherry were responsive and able to provide pricing and options, without having to consult with other managers pricing and options, without having to consult with other managers More

Was one of the best car buying experiences I've had. Dominique made the buying experience easy and quick. She was very responsive and did not play the usual car dealer tricks. She was honest, attentive, Dominique made the buying experience easy and quick. She was very responsive and did not play the usual car dealer tricks. She was honest, attentive, and friendly. More

Everyone was very helpful, personable and invested in helping me get the vehicle that best fit my needs. helping me get the vehicle that best fit my needs. More

Ron Cooper was very responsive online, answered all our questions and always asked if there was anything else we needed. Highly recommend this dealership! questions and always asked if there was anything else we needed. Highly recommend this dealership! More