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Hanlees Napa Subaru

Napa, CA

4.7
564 Reviews

495 Soscol Ave

Napa, CA

94559

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Showing 564 reviews

December 07, 2023

Service department I had a great experience with Hanlee Napa Subaru's service department, will definitely be back in the future. More

by ANNIE.LITSCHKE
Recommend Dealer
Yes
Employees Worked With
Monday 12/4
December 07, 2023

No hassle. Quick in and out. Staff friendly and welcoming. Excellent service I will keep using your service department! More

by MFORTALEZA
Recommend Dealer
Yes
December 06, 2023

Service was fine but new customer checkin took a long time and the facility is pretty dismal More

by Annebullinger
Recommend Dealer
Yes
December 05, 2023

It was freezing! I asked two staff members if they could please address the issue and they stated they didn't have access to the thermostat settings. More

by MCEJA85
Recommend Dealer
Yes
December 05, 2023

Friendly and thorough in explanation of work being done Quick service and staff shows they care More

by EnriqueMjr33
Recommend Dealer
Yes
Employees Worked With
Janice Lopez
December 04, 2023

I only waited about an hour for my service to be done The service providers were friendly and prompt in tending to me when I arrived More

by ZEKE.MORENO93
Recommend Dealer
Yes
December 04, 2023

I do not know Billy Davis my salesperson was Sue. She was wonderful calm no pressure informative. Got me a good deal It was a pleasant buying experience Love my new car More

by ELTAFESSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue, Carlos Barrera
December 03, 2023

good people, but car still kept dying after it had a diagnostic test charged battery but a couple hours later battery died More

by gabriellesalas03
Recommend Dealer
No
Employees Worked With
janice
December 03, 2023

My first time there and she explained everything very well to me and helped me with my car needs More

by mmgd128
Recommend Dealer
Yes
Employees Worked With
Janette villalba lopez
December 03, 2023

Service dept very friendly. Janice helped me and was thorough and very nice. Car was ready sooner than I expected. Well done! More

by MHHAMLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any of these people.
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