Hanlees Napa Subaru

Brought in our 2017 Crosstrek. Service manager took care of the vehicle as usual, fully checking over things and replaced parts as needed. He noted our battery needs cleaning ($1 Service manager took care of the vehicle as usual, fully checking over things and replaced parts as needed. He noted our battery needs cleaning ($120). I get the price... this requires pulling the battery with a proper memory-keeping device for vehicle electronics. Then actually cleaning up and putting everything back in... it takes time. Getting the vehicle home, I took off the red plastic cover from the positive battery pole... yes.... corrosion that I never noticed before. I bought a special battery cleaning spray and thoroughly cleaned it up, put on anti-corrosion rings (without disconnecting) and now check the battery each fueling. I called the service manager to say how much I appreciated his bringing the problem to my attention and I will determine later if I feel the battery is not performing or is venting/leaking too much. It appears good so far. I am interested in an AGM type battery, as is used in our Audi and Mini Cooper. I feel confident bringing our Crosstrek to Hanlees service department because they've always done a good job. More

Great communication and great service too. Highly recommend to friends and family. Friendly and helpful. Highly recommend to friends and family. Friendly and helpful. More

Christian and Luis did a great job on my vehicle. Couldn’t be be any happier Couldn’t be be any happier More

It was a great experience dealing with Hanlees Subaru. The people were very friendly and very knowledgeable about the cars. Their car prices were the best that I found. I would definitely recommend them The people were very friendly and very knowledgeable about the cars. Their car prices were the best that I found. I would definitely recommend them More

Great service! And they had good recommendations for a place to have lunch while I waited for my car to be serviced And they had good recommendations for a place to have lunch while I waited for my car to be serviced More

Christian at the service center is a great and wonderful staff! He took care of my forester! staff! He took care of my forester! More

I was in the market for a new car, and after whittling down our list to a handful of vehicles, my wife and I decided to go with a 2025 Subaru Legacy. I saw a premium model at my local dealer. Unfortunat down our list to a handful of vehicles, my wife and I decided to go with a 2025 Subaru Legacy. I saw a premium model at my local dealer. Unfortunately, none of the dealers in the greater Sacramento area were really willing to work with us on the price or custom order one. I bought my first car years ago at Hanlees Toyota in Davis and messaged the team at Hanlees Subaru in Napa. Cherry was amazing from the beginning. The process was quite simple, and within minutes, they gladly custom ordered my new car at a great price. She did a great job keeping me notified along the way, and the car was even delivered four days ahead of time. I scheduled a time to come in for a test drive and to do the paperwork a few days after they received it. Mike in financing was great to work with, and I was out of there within 90 minutes. They checked in afterward to ensure I've been satisfied. It's my first but likely not my last Subaru. I couldn't recommend them more to anyone in the market for a new or reliable used vehicle. More

Always nice to deal with. We feel safe at Hanlee Napa. This is our third purchase here in 20 years. We feel safe at Hanlee Napa. This is our third purchase here in 20 years. More

They were very knowledgeable and patient with my process of buying my Forrester. I appreciate the deal we settled on and the information that I received in answering my questions. of buying my Forrester. I appreciate the deal we settled on and the information that I received in answering my questions. More

Whether you are looking for a new or used Subaru, I **highly** encourage you to check out Hanlees in Napa. I drove 2 hours (from SJ) to buy my certified pre-owned Ascent and, after my experience, I wou **highly** encourage you to check out Hanlees in Napa. I drove 2 hours (from SJ) to buy my certified pre-owned Ascent and, after my experience, I would drive twice that and more to work with their team again (for reference there are at least 3 Subaru dealerships near my home). From setting up my appointment with Cherry, to driving and checking out the car with Ron (salesperson and super knowledgeable about car tech), to purchasing the car with Mike (super kind and efficient head of Finance), to getting a training on the car’s features with Victoria (super teacher and head of Sales), I felt comfortable, respected, happy, and so glad that Hanlees is where I ended up for my purchase. My husband is going thru chemo and couldn’t join me, so I was a bit nervous going thru the purchase on my own. After about 5 minutes with Ron and Mike I knew that I was going to have a super positive and straightforward experience. Thank you for taking care of me, Hanlees! I hope you continue to serve your customers in such a wonderful manner. More