Hanlees Napa Subaru

Very good. He was very informative about the vehicle we're purchasing he took his time explaining it. He was very informative about the vehicle we're purchasing he took his time explaining it. More

Everyone I work with every time that I've come in and even this last time they are all very kind and helpful. They explain in detail what was done, and what was taken care of. even this last time they are all very kind and helpful. They explain in detail what was done, and what was taken care of. More

It is a pleasure to rate Ms Lopez , first she was immediately kind to speak to on the phone , she was thorough and knowledgeable . She was courteous through the entire interaction with her ! immediately kind to speak to on the phone , she was thorough and knowledgeable . She was courteous through the entire interaction with her ! More

I am from out of town. They scheduled me for routine service the day I came into the dealership. They scheduled me for routine service the day I came into the dealership. More

I had my oil changed and they didn't put the plug in correctly- it fell out on the highway with all the oil- I am now stranded in southern CA at a hotel waiting for a repair - and when I called YOUR bus correctly- it fell out on the highway with all the oil- I am now stranded in southern CA at a hotel waiting for a repair - and when I called YOUR business the saleswoman told me she couldn't help me unless I wanted to buy a Subaru More

Fast, efficient and reliable I felt taken care of and good hands to fix my car good hands to fix my car More

We worked with a nice young woman at the service desk. We waited for the service and it was done quickly. We waited for the service and it was done quickly. More

Very slow. I was late to work because it look 20 minutes to be helped. I was late to work because it look 20 minutes to be helped. More

Service center is clean and easy to wait in. Was informed of any delay due to outside problems and service finished very close to original time given. All the staff were very responsive. Was informed of any delay due to outside problems and service finished very close to original time given. All the staff were very responsive. More

Easy to work with Met my expectations, and explained everything in ways I could understand. everything in ways I could understand. More