Hanlees Napa Subaru

Easy to work with, knowledgeable, considerate, friendly and gave me a great deal. Excellent experience. and gave me a great deal. Excellent experience. More

Overall, I am pleased with the service here, I do have one issue though: I bring my car to you for all service and recently the service was for the 120k mile service which apparently includes flushing the one issue though: I bring my car to you for all service and recently the service was for the 120k mile service which apparently includes flushing the brake fluid. The thing is I just had that done last year and it wasn't cheap so why aren't you, the dealer catching that? That is the whole point of me bringing car to you- this was an expensive service and even if I had save a couple hundred dollars, that would have been helpful. More

Brought in my car for routine maintenance. Staff was friendly and service was quick and thorough Staff was friendly and service was quick and thorough More

Friendly, knowledgeable, helpful. Ron, Victoria were excellent at their jobs. Checking on us asking questions that helped us get a better understanding of the process and to be sure t Ron, Victoria were excellent at their jobs. Checking on us asking questions that helped us get a better understanding of the process and to be sure that the vehicle we were getting met our needs More

Efficient, helpful, nice, professional Service desk went to 11 just like Spinal Tapp All good to 11 just like Spinal Tapp All good More

Always professional & honest. Just takes too long. I would like to get in and out in 1 hour. Just takes too long. I would like to get in and out in 1 hour. More

Great. Rick Hayes who sold me the car stopped by and saw I got coffee while I waited Rick Hayes who sold me the car stopped by and saw I got coffee while I waited More

Had to return to complete initial job and insisted I sign inaccurate work order Only 2 of the 4 keys worked the car alarm and start the car inaccurate work order Only 2 of the 4 keys worked the car alarm and start the car More

This dealership is customer centric. Professional and competent. I trust them. I will purchase all my subies at this establishment. Professional and competent. I trust them. I will purchase all my subies at this establishment. More