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Hanlees Napa Subaru

Napa, CA

4.7
564 Reviews

495 Soscol Ave

Napa, CA

94559

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Showing 564 reviews

April 15, 2024

Best car buying experience yet. I am 58 and have done more than my share of car shopping over the years. This latest experience was wonderful with a lack of pressure and a friendly More

by MCCAHON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Carlos Barrera, Dominique Clemons, Ron Cooper, Cherry Cubanbang, Lillian Hawkins, Victoria Young
April 02, 2024

Salesman Ron Cooper is very good! I did have issue with the new Finance person not being trained completely. That is the general manager at fault for making it take twice as long due More

by JOHNBRYDEN1454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
New manager , Billy Davis, Dominique Clemons, Ron Cooper
April 02, 2024

Ron was great! I wish that the $4000 off promised by email was honored. It wasn't and the prior manager, Billy, offered that. Can you make good on that now? More

by JOHNBRYDEN1454
Recommend Dealer
Yes
Employees Worked With
New manager, new finance person and Ron Cooper. Ron is great. Dominique would never reply to emails. Finance person was nice but needed training which should not be on my time. It took much longer than needed due to training
March 23, 2024

Staff was friendly and professional. I would certainly recommend this dealer to my family and friends. More

by JUDYQUAN
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons, Dominique Clemons
March 20, 2024

Excellent service and care in repair service center. Noemi took are of everything and set my mind at ease. Lui found and explained our problem. We were able to enjoy the rest of our trip and continue ho More

by TIGERWHEELER
Recommend Dealer
Yes
Employees Worked With
Normi
March 15, 2024

Much better than other dealers I've been at Wait who's Billy Davis?? I don't know who that is More

by DOUNGANDSTACI
Recommend Dealer
Yes
Employees Worked With
Billy Davis, Billy Davis
March 12, 2024

My husband dealt with them for this service. We love everyone there! Very, very professional. More

by VICKIEG
Recommend Dealer
Yes
March 12, 2024

Noemi was entirely professional and personable. She communicated openly about the issue with my car and the back ordered part. Through her, I trusted that my car would be taken care of. More

by CHARLOTTEGOOD
Recommend Dealer
Yes
Employees Worked With
Noemi
March 08, 2024

Excellent pricing, knowledgeable salesperson, very easy transaction. Excellent pricing, huge vehicle selection, knowledgeable and communicative salesperson, very easy transaction. More

by JMCCLELLAND818
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons, Dominique Clemons
March 06, 2024

The best car buying experience I have ever been involved in Dominique made it the most relaxing experience More

by BOB@BLUERIBBONFLOOR.COM
Recommend Dealer
Yes
Employees Worked With
Dominique Clemons, Dominique Clemons
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