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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
609 Reviews

607 Reviews of Hanlees Hilltop Toyota - Service Center

Sort by
January 12, 2024

They are on top of their game. Taking care of business. They are very pleasant More

by THOMMYYANG81
Recommend Dealer
Yes
Employees Worked With
Liew Saechao
January 12, 2024

Good, but I was surprised at the cost Everyone was friendly and helpful. Work was done in a timely matter. Just wished for all the money I paid , they would have surprised me by detailing the inside o More

by rscrip4
Recommend Dealer
Yes
January 12, 2024

Very friendly personnel but costs seemed escalated when I went for tuneup. Did their best More

by jaydayri
Recommend Dealer
Yes
January 11, 2024

Efficient and effective. In and out within 5 minutes for checkout. Received vehicle 2 hours before time given. More

by diaz_martin3
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
January 11, 2024

Prompt courteous service. Jenny was a pleasure to work with Explained process. I had a small issue I was concerned with and it was resolved. More

by Debbie455
Recommend Dealer
Yes
Employees Worked With
Jenny
January 11, 2024

Mike took care of me and give me my car at the time was promised... More

by salcampos66
Recommend Dealer
Yes
Employees Worked With
Mike
January 11, 2024

very thorough made sure all my concerns were taken care of Great customer service skills More

by ktipsao
Recommend Dealer
Yes
Employees Worked With
saecho
January 11, 2024

Saechao listened to my description of the issue I was having with our vehicle and properly relayed that info to the technician. The diagnostic he ordered properly identified and fixed the issue. I left t More

by ben.kumli
Recommend Dealer
Yes
Employees Worked With
Saechao Liew
January 11, 2024

In and out in a timely manner for car services. The free escort service for drop off and pick could be better communicated if there are multiple pick up with other dealership. That way we can eithe More

by sssanethavong
Recommend Dealer
Yes
Employees Worked With
Jesse
January 11, 2024

Service good. But your new policy very very poor. I bought my used car with pre paid toyota care for 50k miles and is no longer valid since it is under the origina More

by TREVOR.LEDERGERBER
Recommend Dealer
No
Employees Worked With
I'd rather not say. It was not this person's fault and they did everything they could to fix the issue.
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