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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
607 Reviews

607 Reviews of Hanlees Hilltop Toyota - Service Center

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January 28, 2024

Excellent customer service from Shelia Garner. Friendly, knowledgeable and customer-focused. Good at interpreting 'system recommendation' while considerate of customer financial concerns/constrain More

by JRJARDINE
Recommend Dealer
Yes
Employees Worked With
Online appointment
January 27, 2024

when I went home I can hear the noise, they claim they didn't hear it More

by latoya.floyd
Recommend Dealer
No
Employees Worked With
one problem wasn't fixed
January 27, 2024

Fast Fast and reliable service Friendly staff and perfect service I think the service provided was very good and I would come back in a near future More

by Mfsign60
Recommend Dealer
Yes
January 26, 2024

It was good and customer service was excellent They checked our vehicle and gave us our receipt and told us to wait in the lounge area More

by thong4680
Recommend Dealer
Yes
Employees Worked With
Oil change and wheel alignment
January 24, 2024

The dealer was very pleasant and helpful He explained the condition of my car Very well More

by jungsr9191
Recommend Dealer
Yes
January 22, 2024

Hanlees Hilltop Toyota is a remarkable in my life, as my first car Toyota Corolla in my history is from here. Plus, the sales man, Jaydan and all the staffs are really amazing team. Thanks a lot!! More

by jire4burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaydan
January 19, 2024

Service rep Michael did a good job on having my defective drip molding replaced. I’m happy now. More

by 2leosrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
January 16, 2024

He's been my favorite associate for years ago and it really made me sad when I didn't see him for awhile and I'm so glad to see him again I personally requested him to take care of me that day when I ma More

by CELIA_VILLADELGADO
Recommend Dealer
Yes
Employees Worked With
Michael Huey
January 15, 2024

The service was very good! The service advisor was very nice and great customer service. More

by Elidiezocho
Recommend Dealer
Yes
January 14, 2024

Good I was taken care of all my questions were answered. Took about the time I expected. More

by FRANKTORRES107
Recommend Dealer
Yes
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