Hanlees Hilltop Toyota - Service Center

Sonia was professional, friendly, and efficient. She explained everything to me clearly and made sure the mechanics got my car back to me in time for my next appointment. She explained everything to me clearly and made sure the mechanics got my car back to me in time for my next appointment. More

Well informed my service advisor was very helpful nice did not make me wait to long for my truck did not make me wait to long for my truck More

I was pleased with the service person,Jose but your prices are outrageous! I will be looking at other service centers prices are outrageous! I will be looking at other service centers More

The service manager is a rockstar holding up the entire service department by his self. Hats off to overworked managers everywhere. service department by his self. Hats off to overworked managers everywhere. More

Bad work, too expensive, after 30 years being a client, I’m very dissatisfied, I took my car for 125000 miles service, I notice some shaking, after a week, I took the car to solve the problem, I was told i I’m very dissatisfied, I took my car for 125000 miles service, I notice some shaking, after a week, I took the car to solve the problem, I was told if after the inspection nothing was wrong, I have to pay for that. Finally after 6 month while driving on the freeway, “check engine “ light was flashing, the car was shaking a lot, some weird noise en loosing speed, my car was towed to fix the problem. My concern is: I took my car in perfect condition for SERVICE, paying $ 800.00, because of bad or wrong work I had to pay an additional $ 900.00, I’m an 80 years old lady, retired and living on a Social security,to me this is very abusing business. Please excuse my English, I’m a Spanish speaking person. More

Muy amables y me ayudaron los recomiendo les dos 10 de 10 en Todo 👍 estoy feliz en Todo 👍 estoy feliz More

I liked that the estimate/service order was texted to me before the service advisor (Sonia) discussed the needed repairs with me. Sonia explained the issues in detail and very patiently answered all of my q before the service advisor (Sonia) discussed the needed repairs with me. Sonia explained the issues in detail and very patiently answered all of my questions before I authorized the repairs. When I had additional questions, including a silly one, Sonia very willingly went with me to my car to show and tell, and never once made me feel less than respected even though I’m pretty ignorant. The repairs took longer than estimated, but it was okay because Sonia kept me informed. More

Good service but did not go over the multipoint inspection was told they would inspect the vehicle but did not mention if it needed any maintenance inspection was told they would inspect the vehicle but did not mention if it needed any maintenance More

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Fixed what needed to be fixed on time and at less than money than quoted money than quoted More