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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
609 Reviews

607 Reviews of Hanlees Hilltop Toyota - Service Center

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June 30, 2023

Fast friendly service & appointments available. Service was more than I could afford but the tech worked with me about which service could wait and was able to meet my price point More

by WEASTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie in the Service Dept
June 30, 2023

Very good, appointment was on time. The sales associate was very good. Kept me up to date on when I can go home or when it is it will be completed appreciate that. More

by KXHOLMES0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

The service was excelent they fixed my car very well and the customer service was awesome More

by NF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I was treated like family. Family is everything to me. Thank you Ricky and Felipe. More

by JAMORALES811
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe Cortez
June 29, 2023

Fast courteous service, explained work done and came out under estament. Appreciate Hanlees working on my FJ. More

by sixteen2one
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
June 29, 2023

No call backs about part. Rates are too high found a better place to take my car. I have always gone to a Toyota for repair for all my Toyotas. Very happy withmy new mechanic More

by BETSI338
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Can remember name
June 29, 2023

Well I brought my vehicle in for pinging sound, they said it was low on oil and Battery was going bad, it did not fix the problem. In the last month I have brought car in 3 4 times spending over $2000 engine More

by hankster0602
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Love the service and the staff. Always a great experience. I will always come back. More

by FSHNHUNT
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Quick service very helpful and nice customer service been bringing my car here for over 2 years I always get my maintenance done quick they are also very communicative. More

by hestefany76
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

My only issue is the wait time. Customer service rep was excellent and appreciated the complimentary cocoa and the access to vending machine. More

by Gloria
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service dept and cashier
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