607 Reviews of Hanlees Hilltop Toyota - Service Center
Pretty good turn around time and good customer service The Toyota service associate went over the recommended fix's with me that they found after inspecting my vehicle The Toyota service associate went over the recommended fix's with me that they found after inspecting my vehicle More
They saw me right away that was good. Because I'm a woman I do feel like I was talked down to. Your guy should work on his approach. I do wonder how you could change the price in the seco Because I'm a woman I do feel like I was talked down to. Your guy should work on his approach. I do wonder how you could change the price in the second phone call. I feel like if I didn't hesitate to approve it or complain about the high price, I would've paid higher. Is it possible? It's not that I don't appreciate the 'discount' but I feel like if I am critical now, you'll charge the higher price next time. More
Had a flat but no spare and not a puncture, so had to call AAA for a tow to Hanlees. None in stock so had to wait a week. On the way out of the lot the low tire pressure warning light came on so I went b call AAA for a tow to Hanlees. None in stock so had to wait a week. On the way out of the lot the low tire pressure warning light came on so I went back and they 'fixed' that. Turns out it was a different tire, which was also damaged but apparently they didn't check that and just filled it up with air so I had to replace ANOTHER tire after getting home. Decided against returning to Hanlees to avoid another week's wait and possible inattention so bought one from a local tire place. Should have gone there first and skipped the dealer. More
Service was done quickly and as expected Service was done quickly and without issue. Was able to drop off and pick up even before my scheduled appointment quickly and without issue. Was able to drop off and pick up even before my scheduled appointment More
Liew was a very good service advisor. He communicated well with me. However, I would have appreciated a bigger discount on the work. He communicated well with me. However, I would have appreciated a bigger discount on the work. More
Fast and efficient. I was informed on everything ( perfect) The entire staff from mechanics, cashier, and the person handling my appointment was terrific I was informed on everything ( perfect) The entire staff from mechanics, cashier, and the person handling my appointment was terrific More