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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
631 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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July 19, 2023

I took my car to dealership & they did diagnosis that ABS system not working & did not informed me that hybrid battery is also needs to be replaced when they did ABS work done & I took my car and drive the s More

by Alam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie
July 18, 2023

I live many call looking for Jesse and never call back he was always with other clients and never available. I was looking for him because je was the one get my truck and post to know something of my truck. More

by SDONIS024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

This last checkup cost me almost $4,000, with labor being almost $3,000. I understand I could have gotten my car back in a day, if they didn’t have to wait for a kit they needed that was not in stock, to be More

by MAUREENHAESLOOP
Recommend Dealer
No
Employees Worked With
Service Advisor Jesse Lobo
July 18, 2023

Everything is perfect and organize. Nice customer service, and they are really helpful and kindly! More

by Mercedesinglesamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Nice customer service. Faster service. Convenience schedule. Friendly staff, they always have a smile for you. I really recommend Hanless Hilltoo Toyota. Is the best place More

by melinaivet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
July 17, 2023

This is the . ost worse dealer I have ever been I will never ever buy a vehicle nore refer to anyone, I wish I could give them 0 star More

by Menderes. yesilova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Benavides
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Everyone is good and professional work was done on time just had to wait for it to finish More

by GYROD20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
July 16, 2023

Friendly people, but slow service to get your car serviced. Very expensive to have a repair. More

by AUDIODAD39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 16, 2023

Everyone that I dealt with was very kind and patient. I was told a shuttle would drive me home and pick me up later, but that did not happen. So I left and went to a local restaurant to eat, and then More

by Hedda Goodrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Ryan
July 16, 2023

Two words excellent service, I was treaded nicely, and very professionally. all my service was on time. More

by PTS97S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabetha Shaw
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