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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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July 24, 2023

Nice people except for the long even with appointments. Why schedule people all at the same time then you’re late to ope. I have waited for long More

by SQUIAMCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not talk to these people
July 24, 2023

Joe confirmed our request, but later charged us anyway. Hopefully it’s will be worked out.? More

by Romel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in service
July 24, 2023

The service is good and nice. They have shuttle service that really helps me to get home and back to pick up my car. More

by RENBRO1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
July 23, 2023

The service person was very helpful and concerned about my needs, also I enjoyed the quick service. More

by GAINESMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 23, 2023

Check in was fine. Check out team seemed disinterested. No conversation offered about the service details, anything that was found or not found. Simply asked for my sig More

by AAKASHAGARWAL11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
July 22, 2023

Good service for over 30 years on my three Toyotas, I’m looking for a replacement in the near future. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie lobo
July 22, 2023

I was very disappointed that the service representative was going to charge me for parts that are covered due to my car being Certified. I had to call Toyota corporate to find out. They were able to find t More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Representative
July 22, 2023

Excelente end relaxing, give good information and nice service. Good end happy time with the service More

by JJ25MALDONADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

Great experience with custom service when purchasing my car. Definitely come back when time to purchase another car More

by k.almquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

It took them forever to figure out what was wrong with my car. Two service visits. More

by toys4flavorpoundcake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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