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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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August 02, 2023

The staff are very friendly and professional. I was shown all my options and the cost associated with them in order to make an informed decision More

by sharonlennay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia abukweik
Aug 03, 2023 -

sharonlennay responded

Great service

August 01, 2023

This was my first time here. Everyone I talked was friendly and efficient. The shop is clean and well maintained. More

by aregines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember their names. The person when I first pulled into the parking lot, the advisor and the cashier were all women, 5 stars
August 01, 2023

They were fast and helpful. I was happy that they were to give me a ride home. More

by TANIAGAR81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember her name
August 01, 2023

Jenny was an incredibly helpful and knowledgeable service provider. She made the experience positive and wonderful. More

by CBaronian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
August 01, 2023

Thank you for taking great care of me. I will tell everyone how great your service was. Thank you again. More

by GREGJAMES3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Good service and they treat customers rigth. The mechanics are well trained and I’m very happy with their service More

by angelicaedgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier was great
July 30, 2023

Sorry to say this dealership not as it used to be! You come for urgent help, and instead you get a very expensive list of things that they said need repairs even though I bring my car for service ever More

by JKK
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Anthony Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service very bad.
July 29, 2023

You're really good at and adept at focusing on what customers need and require. More

by DAVYSEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2023

I had a wonderful experience with Leo and Tatiana. They assisted me with what I needed and made suggestions to what I will need eventually (without being forceful). More

by KRISPLURAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
July 29, 2023

Jenny was amazing, transparent, and concise , I would always come back if customer service remains like this More

by JAAZARSHALABI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
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