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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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August 06, 2023

Personally, I feel very satisfied. They are very kind, very professional. I recommend them 100%. thank you so much More

by SARADVALLADARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ERIK HAILE
August 05, 2023

Thai is the Best sales representative I have ever had! I purchased my Rav 4 in October 2022. My husband and I have purchased 4 new cars in our life. 2 Toyotas, 1 GMC, and 1 Dodge Ram. Everyone we worked w More

by FSHNHUNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

I brought my Tacoma in to have it fixed. They refused to work on my vehicle. I bot 2 brand new Tacomas. But after this experience I will never buy another Toyota. Thank you very little!!! More

by TOMEVANS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2023

50k service took 7 hrs before car could be picked up. Called for status update after 5 hrs. More

by JIMMAKI51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service scheduler
August 04, 2023

They did the job with no time. I called and got the appointment the same day and they pick me up and drove me home in time. After 2 hours the job was completed More

by SNOWJM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember it’s a woman in desk #5
August 04, 2023

Jennifer the lady who assisted me was very helpful, professional and friendly. She explained each maintenance item with me which was very helpful in making a decision on which services are important an More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer from parts and services
August 04, 2023

Very efficient service, got my car in time as promised, my questions were answered appropriately More

by PABSDELEON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobo
August 04, 2023

Sonia was very polite and professional. She explained everything to me and kept me up to date on the time frame of the time it would take for them to finish. More

by theresagriffin450
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 03, 2023

Very fast and nice people. Clean office. Friendly staff. I feel like they care about their customers More

by rangerthat82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2023

Very concerned about your wait time. Keeping you updated about what is going on with your service. More

by lmorlock2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Erik
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