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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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August 17, 2023

No tienen un buen servicio al cliente al menos esa es mi experiencia que tuve More

by Petochodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricardo Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

New good customer service people. Before they were old timer and not friendly. Good change personnel More

by gilbert.dimalanta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2023

I've been serving here since 22 years ago. There have been times when I was dissatisfied, but I am generally satisfied, but I am very satisfied with the hilltop service that has definitely imp More

by HANGHEE1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie lobo
August 16, 2023

They were courteous and professional from start to finish. I definitely will be coming back here. More

by clintkraus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
August 16, 2023

Es honesto , rápido en atendernos , amables en resumen muy bueno , y con un gran personal More

by Maria Salas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabetha SHAW
August 15, 2023

She let me know all the details for my vehicle question, she did a good job More

by cmvfamily
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
Aug 15, 2023 -

cmvfamily responded

She did a good job

August 15, 2023

Ripoff. Got the misfire code on the scanner and decided the head gasket was blown and said that it needed to go to machine shop for just under $8000.00. To More

by epage71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
“Service” dept
August 14, 2023

Jesse was the sales associate who helped me with my service. He did a great job of answering my questions and kept me up to date with the servicing process. More

by DDOTTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
August 13, 2023

The support staff is always polite. The servicing of my car is always performed satisfactorily. More

by CREIDEGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
August 13, 2023

Great service. Nice people. Sales Advisor (Sonia) is so helpful and so patient. Highly recommended. More

by VMANIQUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia. Service advisor.
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