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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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September 13, 2023

Good service from the cashier to the advisor they were awesome would definitely bring my truck back here. More

by Jcavila.jca1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
September 12, 2023

Good job and well done. The employee is very knowledgeable and friendly. The place is very clean. More

by LILIPUT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2023

Service was amazing, Sheila and Jenny took great care of me, fast service, they were able to accommodate me without an appointment, highly recommend More

by CINDYAMAYA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila and Jenny on the service department
September 11, 2023

Muy mala comunicación y no quedé satisfecho me dejaro 1 semana sin carro y no ofrecieron transporte si yo no me tomo un día libre en mi trabajo para saber cómo va mi carro no me comunican nada llame muc More

by Rafael Melgar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No me atendió ninguno de la lista
September 10, 2023

It was hard getting a call back. Called twice the first day, left a message and never got a call back. Took two days to finally get someone to schedule an appointment. Then they kept More

by Seacatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessie Lobo
September 10, 2023

Always nice and clean. Service advisors are nice and explain what is needed for your car. More

by Toyots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Lobo
September 09, 2023

All I wanted to know is if my broken center console would be covered under warranty but instead I was told it was broken and was charged over $300! I already knew it was broken and I did nothing to break it More

by lauriemacbayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Internet department never responded to my 3 attempts at contact
September 09, 2023

Taking time to wait for the representative to check my car, but the preparation of the estimate was so quick More

by EDDIE_K_3
Recommend Dealer
Yes
Employees Worked With
Williams Jenny
September 09, 2023

Great Customer Service. My advisor explained the process, past services and what work was required during this service. More

by R_TAMONI30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
September 08, 2023

It is convienent and near my home and always get great service. I would recommend it to anyone. More

by delia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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