Hanlees Hilltop Toyota - Service Center

Okay services. But not too friendly. Too dry on giving answer to the customer. P. But not too friendly. Too dry on giving answer to the customer. P. More

Made an appointment for 7:45am on a Saturday. The driveway was blocked until 8am. Okay that’s fine I guess. Being the 3rd car inline Regardless of an appointment was still about a 2.5 hour wa The driveway was blocked until 8am. Okay that’s fine I guess. Being the 3rd car inline Regardless of an appointment was still about a 2.5 hour wait. This is just for an oil change and a tire rotation. Don’t make all these appointments if you can’t keep up with the customers. More

Mr. Bolo is not bad and he listens to my needs and I hope my transmission will last longer. my transmission will last longer. More

Jenny is the best she have great customer experience I love to give 5 star for her work thank you Jenny love to give 5 star for her work thank you Jenny More

Jenny did a great job keeping me informed what status the car was in all the way through process car was in all the way through process More

Horrible customer service in the service department; no accountability just excuses for poor service; second time taking my car in and horrible each time accountability just excuses for poor service; second time taking my car in and horrible each time More

Easy to schedule an appointment. Service Representative friendly and professional. At the service counter the Rep adjusted my price to reflect my coupon. Establishment clean and c Service Representative friendly and professional. At the service counter the Rep adjusted my price to reflect my coupon. Establishment clean and customer friendly tv area nice touch while waiting. Honestly the service provided throughout the years has been excellent. Rep returned my coupon I plan to visit in October. More

Tech rep was pleasant and professional. Explained everything clearly and checked on me while I was waiting. Great job. Explained everything clearly and checked on me while I was waiting. Great job. More

Everybody was very kind and accommodating, but five stars especially goes to Sales Rep Ricky Machado who took his time explaining how the purchase process worked, and especially about the car itself. He was especially goes to Sales Rep Ricky Machado who took his time explaining how the purchase process worked, and especially about the car itself. He was very patient with older folks (us!) and we were quite comfortable with him. He was very helpful, and we are grateful for his assistance. More

While traveling, my Highlander developed a leak around the rear axle. Hanlees got me in first thing the next morning, found and fixed the problem and had me back in the road by 1:00 pm. Jenny, the service the rear axle. Hanlees got me in first thing the next morning, found and fixed the problem and had me back in the road by 1:00 pm. Jenny, the service agent was awesome! More