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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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October 09, 2023

Professional and very helpful and delivered as promised Brought my car to the same service center More

by TANTONY85
Recommend Dealer
Yes
Employees Worked With
Jess
October 08, 2023

Nice and clear explanation on what was going to happen during the service appointment and an estimate for how long the service might take. Friendly people More

by MIGUELVALENCIA2486
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 08, 2023

Jenny is Amazing! Transparent,Honest, and Upfront. Jenny is invaluable to Toyota. Two things could have been better. First thing is the invoice process. It was a littl More

by rarnold1054
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Williams
October 08, 2023

Is ok. But for any reason, when I take my car for service, specially when still in the service included in my new car agreement. They have to find something More

by RTIJERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service depart
October 06, 2023

Sheila was knowledgeable, professional and personable throughout my service stay. She worked hard to meet my needs. More

by K. SaundersWood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
October 06, 2023

Great service and quick in and out. I always get taken care of great company More

by SHAUNAVANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
October 05, 2023

Excellent service! Pleasant atmosphere. Informative. Excellent communication in informing customers, and in providing bilingual translations. More

by don605827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

There is basically NO customer service. Tried for days to call but know one answers the phone. More

by lynnettesf
Service Communication
Recommend Dealer
No
Employees Worked With
Don't have a name
October 05, 2023

Very good I like the way it went everything and will see you soon thank More

by o.mendez46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 03, 2023

Sheila was informative this time around which I appreciated. She called to let me know what was being done to my car and/or her recommendations for additional work needed. The cost was unexpected i More

by RIDA.KAZMI9214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila Garner
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