Hanlees Hilltop Toyota - Service Center

I had to go back twice for 6 months inspection, they forgot to do oil change, was a lot better the last time forgot to do oil change, was a lot better the last time More

Great service experience! I was checked in at service desk on time and the agreed upon services were performed perfectly and my car was finished on time! I give 5 stars. I was checked in at service desk on time and the agreed upon services were performed perfectly and my car was finished on time! I give 5 stars. More

I want to say thank you Jenny, Meagan and Anthony for all of you guys help. Anthony thank you so much for taking the time to answer all my questions and looking at my seatbelt in my car. Megan and Jenny all of you guys help. Anthony thank you so much for taking the time to answer all my questions and looking at my seatbelt in my car. Megan and Jenny thank you ladies for working with me as well with the transportation for my boyfriend to drop off the car . You ladies went above and beyond taken care of him so that he didn’t miss his zoom meeting . Jenny thank you for not taking your special break on me ! Lol Megan you make sure to keep her in line too. Thank you for looking into the shipping of the part for my car . It was real stressful for me to go to work and talk to you ladies on the phone but you ladies took your time with me and we all was on the same plan with a good game plan !!! You ladies made a really stressful situation a fun experience thank you for coming to work that day ! I’m really happy that my car was done quick and fast so. I will stop by soon but not too soon . Thank you all again . More

Toyota owners go to a dealer instead of outside workshops due to perception what authorised dealers can be trusted and they will only do what's best for the vehicle owner. Was offered discretionary items wh due to perception what authorised dealers can be trusted and they will only do what's best for the vehicle owner. Was offered discretionary items when i had gone in for a toyota recommended basic service instead of focusing on items that demanded attention and I only noted them when I came home but was not mentioned to me while I was there ( ex recommended differential oil change). With limited resources, it's common sense that a vehicle owner would rather spend on important issues rather than discretionary things. While I was there I asked for service specials and was told there were none even though they're clearly available on the website and this was being dishonest to a trusting customer who looked up to hanlees as being a good dealership. Am disappointed that it is becoming increasingly difficult to trust anyone. More

I was really taken aback by the service reps deliverance of new tire charges. She did not even try to fit me into a budget tire just told me that it would cost me over 850 for new tires. I also felt really of new tire charges. She did not even try to fit me into a budget tire just told me that it would cost me over 850 for new tires. I also felt really bad at the price of the service. I will be looking elsewhere for servicing in the future. More

The service at Hilltop Toyota so far, has been efficient and timely, which is much appreciated. and timely, which is much appreciated. More

Excelente servicio al público, personal muy amable y atento, muy profesionales cada uno en su area de trabajo. Contenta y satisfecha con el trabajo realizado a mi carro atento, muy profesionales cada uno en su area de trabajo. Contenta y satisfecha con el trabajo realizado a mi carro More

Waiting area is very clean and the tv provided helps to pass time . Hope the area especially the sofas are sanitized at least once a day . pass time . Hope the area especially the sofas are sanitized at least once a day . More

They properly diagnosed and replaced/repaired a tricky front end or suspension squeak and creak that was driving me nuts. The truck only had 4,000 miles on it so it is brand new and I was having a little front end or suspension squeak and creak that was driving me nuts. The truck only had 4,000 miles on it so it is brand new and I was having a little trouble finding the EXACT cause and location of the awful high pitched noise. They found the cause and replaced the mounting bushing and now the truck sounds brand new again! Thank you!! More

The staff was friendly and attentive. Service was efficient. The prices, however, seemed pricey and did not appear consistent with how the services were priced on the Toyota App. Service was efficient. The prices, however, seemed pricey and did not appear consistent with how the services were priced on the Toyota App. More