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Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

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November 09, 2023

Good job Will bring back fir future service and buying new cars. Keep up improved More

by ndwid562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Maintenance rep was very helpful and able to assist throughout. She works hard to help customers More

by Mark Shami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia Garner
November 07, 2023

Excellent service Good customer service Nice to talk to Convenient Always smile Always at your service More

by magdaibrahim56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yui
November 07, 2023

Very Good atencion excelent job for costumer service nice person comunicasion cabe again next time have Good day More

by BOBWESTBAYAREA510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 05, 2023

Michael Huey in the Service Department is the best. I wouldn't be using Hanlee's Toyota if it weren't for him. More

by ONE_STEADY_GUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Huey
November 05, 2023

They are slow to greet customers with appointments; I waited about 25 minutes for a service writer to come out of their office and begin the process of writing up my service request. I spent over $2,500 More

by James Sanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
November 02, 2023

The service was great in and out quickly. Will return for service again advisor was friendly More

by BSR85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelia
November 02, 2023

The dealership has always been transparent with their pricing, always been consistent with work and pricing. There was a phone call for every item about the amount I originally signed for. More

by N1SHEBOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager and technicians
November 01, 2023

Offered shuttle ride, very clean, and nice staff. Approached with proper mannerism. Will come back and get service done. More

by saefongnai65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2023

It was a great, fast experience. Good communication and upfront estimation. Shuttle driver very safe. More

by Mayra Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair
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