Back

Hanlees Hilltop Toyota - Service Center

Richmond, CA

4.2
632 Reviews

632 Reviews of Hanlees Hilltop Toyota - Service Center

Sort by
November 30, 2023

The service is always quick and easy. The technicians and staff are nice and knowledgeable. More

by JSSOLEMN
Recommend Dealer
Yes
Employees Worked With
Sheila
November 30, 2023

The is no clear justification on how/why labor cost is $2300 for changing out the lower control arms. More

by Odysseus_y12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHIELA GARNER
November 29, 2023

My service provider Sheila was super helpful, very friendly, and efficient! I appreciate her helping me get all my questions answered. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheila
November 29, 2023

Work is good but expensive and some agents try to sell you wasteful and unnessary services. More

by Phyllis Lemus
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie Lobo
November 29, 2023

Great quick and easy service. They make it easier for us to wait for the service to be completed and also have a shuttle service available More

by Mfsign60
Recommend Dealer
Yes
Employees Worked With
Jenny I guess.
November 29, 2023

The reason I brought it in was because my tire pressure light was on. Was not told it was because there was a bolt in my tire while it was being looked at nor when I went to pick it up. Next day the light More

by TMEHENDRICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
November 28, 2023

Very professional, very helpful, Mike Huey is very kind and I would recommend him with any of your Toyota service needs! More

by Romell Banagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

Went for service, warmly greeted and car was checked in I was asked if I would be waiting, and was told to have a seat and they would finish soon as possible More

by BRUNSON95336
Recommend Dealer
Yes
Employees Worked With
Don't remember it was a young lady, she was excellent
November 28, 2023

They kept me informed. Great attitude's with all employees. I appreciate them for taking care of all my vehicles for over 5 years now. More

by MEG.SALVEMINI
Recommend Dealer
Yes
Employees Worked With
Shiela,Megan, Mike and Liew
November 27, 2023

The staff and managers were very helpful and courteous. The service manager was caring and went far and beyond to ensure my car was well serviced. The shuttle service was very polite and on time. More

by ORIANELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service department
...
21
...