Back

Hanlees Hilltop Toyota

Richmond, CA

4.3
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Contact Dealership

3233 Auto Plaza

Richmond, CA

94806

Directions

By Type

Showing 918 reviews

June 14, 2023

It was a good service and even more a better customer service. Loved it a lot More

by Bigyan2002
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
Jun 14, 2023 -

Bigyan2002 responded

It was a good experience

June 13, 2023

Service was quick and efficient, the shuttle was a smooth ride also. I would come back. More

by prattsamuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Jessie in the Service Departnent was efficient, thorough, respectful, and kind. What more could one ask for? More

by LARKIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie - Service Dept.
June 13, 2023

Both Joseph & Brandon provided excellent service. I had a very pleasant experience. I will definitely recommend the dealership to family and friends. More

by SBASS731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Excellent and friendly service from both Carlos and Thai. I had a great time checking out cars, doing a test run, and getting all the information I needed to make a smart and informed decision on my purchase More

by LIZBROWN411
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thai, Alex Fird
June 12, 2023

Everything was great. Everybody was professional. It was the my first at first time and it was a good experience. You got some good people working there. More

by CHUCKBENNET92366
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 10, 2023

Very rude and unprofessional. Trying to sell more service without even knowing which car was mine. More

by Ali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sonia Abukweik
June 09, 2023

Muy buena atención me trataron con mucho respeto y el tiempo de espera no fue muy largo. Gracias More

by fasanchez09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 09, 2023

Tai was an amazing person to work with, he helped me get in the Rav4 i wanted! Very friendly and personable! More

by BRITTANYHART13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tai in sales!, Alex Fird
June 09, 2023

When I called for service I was told I was still on the warranty. When I go there the lady told me it has expired. Very disappointed. I was ashamed and didn’t want to argue. And paid. More

by Genetasrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person who answered the phone and gave me wrong information
...
74
...