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Hanlees Hilltop Toyota
Richmond, CA
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service.
We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 918 reviews
June 25, 2023
very good take care and very fast service all staff is very helpful and thank for everyone very helpful and thank for everyone More
by anup tamang
Verified Customer
June 25, 2023
My only issue is the wait time. Customer service rep was excellent and appreciated the complimentary cocoa and the access to vending machine. Customer service rep was excellent and appreciated the complimentary cocoa and the access to vending machine. More
by Gloria
Employees Worked With
Service dept and cashier
June 23, 2023
My car was brought in on a Saturday for maintenance. I did not receive a phone call to pick up my car after it was finished. My car ended up staying until Monday morning since the service dept was close I did not receive a phone call to pick up my car after it was finished. My car ended up staying until Monday morning since the service dept was closed on Sunday. Super inconvenient for me. I had plans for fathers day and work Monday. I may start bringing my car to another dealership even though it would be further out. More
by Di
Employees Worked With
I don’t remember my service technician
June 23, 2023
I do not feel very welcome to the service center , the first comment or observation was why I went to the one Toyota Oakland to buy and come there to service , And the person who helped me didn't want to first comment or observation was why I went to the one Toyota Oakland to buy and come there to service , And the person who helped me didn't want to believe that my vehicle had toyota care. I had to commit that I was telling the truth so as not to be charged for my first service, making sure that when scanning the vehicle it would have all the information on the card. More
by santosklly
Employees Worked With
Service center
June 22, 2023
Staff always very professional friendly, helpful and on time I think oils recommend to friends time I think oils recommend to friends More
by BRUNSON95336
Employees Worked With
June 22, 2023
Joseph was very easy to deal with and his communications before delivery were good. We are very satisfied with the experience of purchasing our car. before delivery were good. We are very satisfied with the experience of purchasing our car. More
by NIREEDMOT
June 19, 2023
My brother Thai is the most awesome salesperson i have ever met! He has been awesome throughout the whole car buying process. Never pushed or rushed or pressured for anything. Worked really hard for us to ever met! He has been awesome throughout the whole car buying process. Never pushed or rushed or pressured for anything. Worked really hard for us to get what we wanted a specific car! He is just simply awesome and don’t have enough words to describe. Helped us pick up from another place where we had some work to do. You the best man!!! Keep up the good work!!!!! More
by PASANG LAMA TAMANG
June 19, 2023
Thai was great about being upfront with the car buying process. We didn’t feel pressured to buy or ridiculed for taking our time with getting ready for our car purchase. process. We didn’t feel pressured to buy or ridiculed for taking our time with getting ready for our car purchase. More
by lynnrosejn316
Employees Worked With
