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Hanlees Hilltop Toyota

Richmond, CA

4.3
861 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 861 reviews

June 14, 2023

Man who helped me check in was very nice and personable. Appreciated him a lot. My car took twice as long as I was told it would and all I needed was an oil change and I had to wait in lobby the whole time, More

by SOPHIAMACIEL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 14, 2023

The service staff for check in is very welcoming, accomodating and helpful. The thing they need to improve is always a long wait, just to check in your car, it takes almost an hour and you have to w More

by ANALIZAROMERO
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Recommend Dealer
Yes
Employees Worked With
I dont remembered the name who checked in my car.
June 14, 2023

It was a good service and even more a better customer service. Loved it a lot More

by Bigyan2002
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
Jun 14, 2023 -

Bigyan2002 responded

It was a good experience

June 13, 2023

Jessie in the Service Departnent was efficient, thorough, respectful, and kind. What more could one ask for? More

by LARKIN0
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Recommend Dealer
Yes
Employees Worked With
Jessie - Service Dept.
June 13, 2023

Service was quick and efficient, the shuttle was a smooth ride also. I would come back. More

by prattsamuel
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Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Both Joseph & Brandon provided excellent service. I had a very pleasant experience. I will definitely recommend the dealership to family and friends. More

by SBASS731
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Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Thai truly stands out as an exceptional salesperson, surpassing all expectations. When there was only a few cars on the lot, Thai was extremely dedicated in helping me. He went above and beyond to find More

by MTADEO
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Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thai Nguyen
June 12, 2023

Everything was great. Everybody was professional. It was the my first at first time and it was a good experience. You got some good people working there. More

by CHUCKBENNET92366
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Recommend Dealer
Yes
Employees Worked With
Tom Nguyen
June 12, 2023

Excellent and friendly service from both Carlos and Thai. I had a great time checking out cars, doing a test run, and getting all the information I needed to make a smart and informed decision on my purchase More

by LIZBROWN411
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Recommend Dealer
Yes
Employees Worked With
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thai, Alex Fird
June 10, 2023

Very rude and unprofessional. Trying to sell more service without even knowing which car was mine. More

by Ali
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Recommend Dealer
No
Employees Worked With
Sonia Abukweik
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