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Hanlees Hilltop Toyota

Richmond, CA

4.3
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 918 reviews

July 11, 2023

Easy and transparent. Defiantly recommend this store if your are looking for a hybrid. They will give you an actual vin along side your reservation. Not a waitlist store. More

by JLANT85
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Excellent service for providing me the Uber ride the advisor expected the service took longer. Good job ! More

by Vincent Chan
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tabernacle Shaw
July 11, 2023

Good service - Eric was helpful and answered all our questions. It was expensive but it was the 60,000 mile service! More

by elisabethcopp
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Eric
Jul 11, 2023 -

elisabethcopp responded

See above

July 11, 2023

Because of work in that area made me do my service in there , the lady in desk 3 was super great . Even-though the technician lost my tire cap and he mentioned was missing but i m sure he lost it but the More

by Amine
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
July 11, 2023

Everyone is very helpful. We are always helped promptly and professionally when the car needs service. I always come back regularly for scheduled maintenance. More

by Lisastockton
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
I don't know names
July 11, 2023

People here are very nice. They don’t disappoint on any expectations of the premium service. I always enjoy good experience there. More

by Deepak
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Deepak responded

People here are very nice. They don’t disappoint on any expectations of the premium service. I always enjoy good experience there.

July 09, 2023

Clean, close from home, nice customer service and have shuttle for customer doing maintenance, good job. More

by WISETIALIEM
Recommend Dealer
Yes
Employees Worked With
I don't know her name
July 09, 2023

Great, thorough, and informative. He went through the terms in detail and helped the process move smoothly More

by JCOLE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

This is the second time I get a great deal from toyota hilltop in 2 years and Thai is the Betsy, thank you More

by LIZ-MERINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Easy to make appointment for service. Quick reception of the car on arrival. Full disclosure of anticipated charges and timely update during actual service. Very satisfied. More

by LESLUS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
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