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Hanlees Hilltop Toyota

Richmond, CA

Overview
Employees
Reviews
Vehicles
4.3
918 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 918 reviews

July 15, 2023

Very unwelcoming, unhelpful and unfriendly staff. That’s all I can say. Need to be immediately improved staff attitude towards customers. More

by Lobsang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Manager Anthony and Sales person Armando, Service Dpt. Manager Scott
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July 14, 2023

Our service provider was very confident and comfortable to talk to. Where were the “deals”? More

by MR.COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great guy
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July 14, 2023

They were courteous and efficient. Was able to use an online discount from their website for my oil change. More

by DANWHITMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Sonia Abukweik
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July 14, 2023

Great service and customer service! !! I would recommend this dealership to anyone that wants to buy a new car. More

by YENICUP_16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

Unnecessary over charges. Incomplete work as estimated. Service completed does not match Toyota maintenance guidance More

by Disappointed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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July 13, 2023

Good costumer service and Good atencion amable and celan place thank you very much excelent service More

by BOBWESTBAYAREA510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service , Audrey Ryan
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July 13, 2023

Very friendly place. I love that they have shuttles, but it would be nice to have shuttles on weekends too. More

by Brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

The best customer service and I will recommend a friend to Hilltop Toyota. To get services for there car More

by KHANSOUVONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2023

Great help and very friendly people to work with. Would go back for sure in the near future. More

by BOBBY AQUINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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July 13, 2023

The customer service people are so nice, helpful and attentive to details. Service is very good. More

by LEONORYASMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The one in charge of getting the car’s maintenance.
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