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Hanlees Hilltop Toyota

Richmond, CA

4.3
919 Reviews
If you live in the Richmond area and you need service for your Toyota, look no further: Hanlees Hilltop Toyota is your authorized Toyota service and repair shop. Whether you just need an oil change, or more extensive repairs, our certified Toyota service technicians will provide you with top-notch service. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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3233 Auto Plaza

Richmond, CA

94806

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Showing 919 reviews

August 24, 2023

Great customer service . Made sure I got the car I wanted for the best deal. They made sure my car note was in my price range and my down payment was reasonable. I’ve got 3 More

by kellyparishdonovan17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Benavides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Del Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Leal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ahin Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Rengifo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Jenny great help made sure I received my wheel lock back. It was taken lasttime More

by kgmom1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
August 23, 2023

It was incredibly difficult to talk to anyone there while our car was there. I would not go back there for anything. More

by mebru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
August 23, 2023

Nice staff! Helpful! Explained to me the work! Only took too long the work! Thank you! More

by anaeugrande
Recommend Dealer
Yes
Employees Worked With
Jessi
August 22, 2023

I went in for oil Change only but they didn't give me the option to do that instead they added 19 point inspection. I am not satisfied with my service. I paid for oil change and 19 point inspection. More

by mhsaechao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thai Nguyen
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

Took my car in Wednesday 16 August without appointment to have check engine light looked at. Tabatha provided excellent service. Explained the car couldn’t be looked at until Friday 18 August and why They More

by Allan Nagel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabatha
August 21, 2023

Ricky was very responsive and helpful on the phone and in person. Great customer service. More

by EDURANFORBES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2023

It easy and worry free. They work fast and was done in a few hours. More

by YAO.SAETERN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Lantican
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thai Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2023

Exc Service easy deal exc Explain but price oil change too high outside oil change only 98.99 More

by karenpassantine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
August 19, 2023

Service has been quick and efficient each time I’ve visited. They communicate well and give accurate time estimates to completion. More

by DKMULDOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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